Jack Henry & Associates, Inc. provides information processing solutions for community banks. The company’s products and services include processing transactions, automating business processes, and managing information for approximately 10,500 financial institutions and corporate entities. Brands The company provides its products and services through three business brands: Jack Henry Banking is a provider of integrated data processing systems to approximately 1,100 banks ranging from community institutions to mid-tier banks with assets of up to $30 billion. Symitar is a provider of core data processing solutions for credit unions of all sizes, with approximately 800 credit union customers. Symitar markets two functionally distinct core processing platforms and approximately 50 integrated complementary solutions that support both in-house and outsourced operating environments. ProfitStars is a provider of specialized products and services to financial institutions that are primarily not core customers of the company. ProfitStars offers specialized financial performance, imaging and payments processing, information security and risk management, retail delivery, and online and mobile solutions. ProfitStars’ products and services enhance the performance of financial services organizations of all asset sizes and charters, and diverse corporate entities with approximately 10,200 domestic and international customers. Core Software Systems Core software systems primarily consist of the integrated applications required to process deposit, loan, and general ledger transactions, and to maintain centralized customer/member information. Jack Henry Banking markets three core software systems to banks and Symitar markets two core software systems to credit unions. These core systems are available for in-house installation at customer sites, or financial institutions can outsource ongoing information processing to the company. Jack Henry Banking’s three core banking platforms are as follows: SilverLake, a IBM System i-based system primarily designed for commercial-focused banks with assets ranging from $500 million to $30 billion. This system has been implemented by approximately 400 banks. CIF 20/20, a parameter-driven system that supports approximately 530 banks ranging from de novo institutions to those with assets exceeding $2 billion. Core Director, a Windows-based, client/server system that supports approximately 200 banks ranging from de novo institutions to those with assets exceeding $1 billion. Symitar’s two core credit union platforms include: Episys, an IBM System p-based system primarily designed for credit unions with approximately $50 million in assets. It has been implemented by approximately 640 credit unions. Cruise, a Windows-based, client/server system designed primarily for credit unions with approximately $50 million in assets. It has been implemented by 160 credit unions, and provides intuitive point-and-click, drag-and-drop operation. Customers electing to install its solutions in-house license the proprietary software systems based on initial license fees. The company also re-markets the hardware and peripheral equipment that is required by its software solutions; and the company contracts to perform software implementation, data conversion, training, ongoing support, and other related services. The company’s core outsourcing services are provided through a national network of four data centers located in three physical locations. It also provides image item processing services from two host/archive sites and several key entry and balancing locations throughout the country. Complementary Products and Services The company provides approximately 100 complementary products and services that are sold to its core bank and credit union customers, and selectively sold by its ProfitStars division to financial services organizations that use other core processing systems. Electronic Payment Services Electronic payment services supports the company’s customers with secure payment processing designed to help them simplify complex payment processing, attract profitab
jack henry & associates inc
663 West Highway 60
PO Box 807
Monett, MO 65708
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