back-end aspects of payroll processing, including tax payments and filings, for customers who process their payrolls using QuickBooks desktop software. Desktop Payments Solutions: The company offers a range of merchant services to small businesses that include credit card, debit card, electronic benefits, and gift card processing services; and check verification, check guarantee, and electronic check conversion, including automated clearing house capabilities. In addition to transaction processing services, the company provides a range of support for its clients, such as customer service, merchant and consumer collections, chargeback and retrieval support, and fraud and loss prevention screening. The company also offers e-invoicing, which allows small businesses to email invoices directly from QuickBooks with a Pay Now link and enables customers to pay instantly online or from their mobile device. The company offers Basic, Pro, and Multi Store versions of QuickBooks Point of Sale, which helps retailers process sales using barcodes, track inventory and customer purchases, and integrates with QuickBooks Pro, Premier, and Enterprise Solutions. The Point of Sale Pro version has inventory and employee commission tracking capabilities. The Point of Sale Multi Store version provides all of the features of the Point of Sale Pro version and the ability to manage multiple stores from a single office. The company sells these software products with or without the accompanying hardware and technical support. QuickBooks Technical Support: The company offers various technical support options to all of its QuickBooks customers. These include support plans that are sold separately and priced based on the length of the plan. It also offers a limited amount of free technical support assistance to customers, a free self-help information section on its QuickBooks.com Website and free access to the QuickBooks Community, an online forum where QuickBooks users could share information with each other. Financial Supplies: The company offers a range of financial supplies designed for individuals and small businesses that use QuickBooks. These include standard paper checks and Secure Plus checks with CheckLock fraud protection features; envelopes, invoices and deposit slips; and business identity products, such as business cards and stationery. The company also offers tax forms, tax return presentation folders, and other supplies for professional tax preparers. Consumer Tax segment This segment targets consumers and includes TurboTax income tax preparation products and services. The company’s TurboTax products and services are designed to enable individuals to prepare and file their own federal and state personal income tax returns. Most of these offerings are available on mobile devices, such as smartphones and tablets. Tax Return Preparation Offerings: For the 2015 tax season, the company offered a range of software products and services that included TurboTax Basic, for simple returns; TurboTax Deluxe, for taxpayers who itemize deductions; TurboTax Premier, for taxpayers who own investments or rental property; and TurboTax Home and Business, for small business owners. The company also offered TurboTax Free Edition for the simplest returns. It offered live tax advice from U.S.-based tax professionals to TurboTax customers during the 2015 tax season. TurboTax Answer Exchange is an online forum where participants could learn from and share information with other users while preparing their income tax returns. For the 2015 tax season its online tax preparation and filing services were offered through the Websites of various financial institutions, electronic retailers, and other online merchants. The company’s TurboTax U.S. and Canada offerings consist of desktop, online, and mobile offerings. Electronic Filing and Other Services: The company’s desktop, online, and mobile tax preparation customers could electronically file their federal and state income tax returns through its electronic filing center. For the 2015 tax season, the company’s TurboTax customers had the option to receive their income tax refunds on a prepaid
intuit inc (INTU:NASDAQ GS)
2700 Coast Avenue
Mountain View, CA 94043
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