Information Services Group, Inc. operates as a technology insights, market intelligence and advisory services company. The company serves approximately 500 clients worldwide. The company supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services with a focus on information technology, business process transformation, program management services and enterprise resource planning. Services The company provides three major lines of service, including research, consulting and managed services. Research: The company provides subscription and custom research services to both buyers and sellers of services in the outsourcing and managed services industries. For enterprise clients, it uses data sources to provide them with in-depth analysis into the implications of different service strategies, allowing them to compare and contrast and make informed decisions regarding strategic change. For service providers, the company’s views into the buying behaviors, needs and objectives of global corporations examining transformation of their operations provide unique insights that help them tailor and market their offerings to these enterprises. Consulting: The company assists clients with envisioning, designing and implementing change in their operational environments. It evaluates existing practices and operating costs of public and private enterprises, identifying potential improvement opportunities to improve service delivery, optimize operations or reduce costs. Solutions are customized by a client situation and may include internal transformation, the adoption of external strategies, or some combination of both. In all cases, the company assists with the selection, implementation and ongoing support for these strategic initiatives. Managed Services: The company’s managed service offerings provide operational governance services to its clients to ensure end-to-end service. These offering assists clients with monitoring and managing their supplier relationships, providing them with real-time accurate market intelligence and insights into all aspects of provider performance and cost, allowing them to focus on the more strategic aspects of supplier management. Clients The company operates in 21 countries and across various industries. Its private sector clients operate in the financial services, telecommunications, healthcare and pharmaceuticals, manufacturing, transportation and travel, and energy and utilities industries. Its private sector clients are primarily large businesses ranked in the Forbes Global 2000 companies annually. The company’s public sector clients are primarily state and local governments (cities and counties) and authorities (airport and transit) in the United States; and national and provincial government units in the United Kingdom, Italy, Canada, and Australia. Strategy The company’s strategy is to preserve and expand its market share positions; strengthen its industry expertise; expand geographically; aggressively expand its market focus; further develop digital and cloud competency; expand ‘recurring revenue streams’; consider acquisition and other growth opportunities; and retool its resource and delivery model. History Information Services Group, Inc. was founded in 2006. The company was incorporated in Delaware in 2006.
information services group
Two Stamford Plaza
281 Tresser Boulevard
Stamford, CT 06901
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