Insight Enterprises, Inc. provides hardware, software, cloud and service solutions to business, government, healthcare and educational clients. The company provides clients the guidance and expertise needed to select, implement and manage complex technology solutions to drive business outcomes. Strategy The company’s long-term strategy remains consistent and includes three components, such as grow its core business; grow services sales; and accelerate with cloud. Offerings Services Offerings: The company has developed solutions that integrate hardware, software and services to help businesses run smarter within its focus areas. Its core solutions include customer engagement; workforce enablement; infrastructure optimization; and operational excellence. Customer Engagement Intelligent Applications & Endpoints: Custom or off-the-shelf software applications integrated with desktop, notebook, tablet, smartphone and kiosk endpoints. These applications are increasingly cloud-based and mobile-centric. Customer Analytics: Data-based analytics to help clients predict customer behavior across seasons, geography, channel or various other factors Workforce Enablement Modern Workplace: Desktop, notebook, tablet and smartphone devices coupled with calendar, email, messaging and collaboration software. Cloud-based deployment of this software is mainstream. In addition, the company offers Device-as-a-Service. Modern Applications: Custom-developed mobile, Cloud and Internet-of-Things applications. Typically, these applications are specific to the client vertical market (healthcare, financial services or retail). Workforce Analytics: Data-based analytics to help clients allocate workforce resources. Infrastructure Optimization Hybrid Cloud: On-premise converged infrastructure (private Cloud) augmented by off-premise public Cloud IaaS integrated and managed via orchestration software. Branch Infrastructure: Cloud or premise-based branch infrastructure comprising connectivity, computing, voice and wireless. Intelligent Network: Core WAN, LAN, wireless and security solutions to seamlessly connect Hybrid Cloud, Branch Infrastructure and end users. Operational Excellence Product Life Cycle: Source, procure, stage, configure, integrate, test, deploy and maintain IT products spanning endpoints to infrastructure. End User Outsourcing: Service level agreement-based outsourcing of end user support. This consists of onsite desktop support technicians coupled with 24x7 Level 1 Service Desk. Infrastructure Management: 24x7 remote management of clients’ server/storage/network infrastructure through the company's ISO-certified Remote Network Operating Center (RNOC). The company invested in cloud, mobility, big data and security capabilities and expertise to support its core solutions and continuously seek to identify client-relevant technology solutions. Cloud: The company helps clients assess readiness, architect appropriate solutions and migrate to both public and private cloud. Mobility: The company’s clients must engage with their customers and enable their workforce whether they are at work, at home or on-the-go. It helps clients do so through solutions, such as in-store mobile point of sale and customer mobile commerce applications in the retail industry or mobile trading applications for brokerage customers in the financial services industry. Big Data: The company’s clients are deluged with data that they struggle to interpret. It helps turn this data into actionable insights with solutions, such as weather-based predictive analytics to drive weekly marketing campaigns for consumer products and patient-based intake and health outcomes analysis to optimize nurse staffing. Security: All of these solutions must be delivered without compromising customer, company or employee private information. The company offers services for identity and access management, single-sign-on and mobile-device-management to protect end users. In addition, the company provides network security and security incident event management solutions to secure its clients’ infrastructure. Hardware Offer
insight enterprises inc (IEI:Berlin)
6820 South Harl Avenue
Tempe, AZ 85283
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