HSBC Holdings plc provides a range of banking and related financial services. The company operates in 71 countries and territories worldwide. The company’s segments are Europe, Asia, the Middle East and North Africa, North America and Latin America. Businesses The company manages its products and services worldwide through four global businesses: Retail Banking and Wealth Management (RBWM); Commercial Banking (CMB); Global Banking and Markets (GB&M); and Global Private Banking (GPB). RBWM This business offers a range of products and services to meet the personal banking and wealth management needs of individual customers. Typically, customer offerings include personal banking products (current and savings accounts, mortgages and personal loans, credit cards, debit cards and local and international payment services) and wealth management services (insurance and investment products, global asset management services and financial planning services). Products and Services: RBWM provides services to individuals under the HSBC Premier and Advance propositions aimed at mass affluent and emerging affluent customers who value international connectivity and benefit from the company’s global reach and scale. For customers who have simpler everyday banking needs, RBWM offers a range of banking products and services reflecting local requirements. Asset Management and Insurance: The company operates its own Asset Management and Insurance businesses. By owning these businesses directly, the company could tailor their products to the needs of customers and maintain control over their quality. The company is investing for growth in these businesses, leveraging its network and client relationships. Customers: RBWM serves approximately 45 million customers worldwide through four main business areas, such as Retail Banking, Wealth Management, Asset Management and Insurance. CMB This business offers a range of products and services to serve the needs of the company’s commercial customers, including small and medium-sized enterprises, mid-market enterprises and corporates. These include credit and lending, international trade and receivables finance, treasury management and liquidity solutions (payments and cash management and commercial cards), commercial insurance and investments. CMB also offers its customers access to products and services offered by other global businesses, such as GB&M, which include foreign exchange products, raising capital on debt and equity markets and advisory services. Products and Services: The company supports its customers with tailored financial products and services to allow them to operate efficiently and to improve. This includes providing them with working capital, term loans, payment services and international trade facilitation, among other services. The company offers expertise in mergers and acquisitions, and provides access to financial markets. Customers: CMB serves approximately 2 million customers in 55 countries and territories. The company’s customers range from small enterprises focused primarily on their domestic markets through to corporates operating worldwide. GB&M This business provides tailored financial solutions to major government, corporate and institutional clients and private investors worldwide. The client-focused business lines deliver a range of banking capabilities, including financing, advisory and transaction services, a markets business that provides services in credit, rates, foreign exchange, equities, money markets and securities services, and principal investment activities. Products and Services: The company’s product specialists continue to deliver a range of transaction banking, financing, advisory, capital markets and risk management services. Customers: GB&M supports major government, corporate and institutional clients worldwide. The company serves approximately 4,000 clients in approximately 50 countries and territories. GPB This business provides a range of services to high net worth individuals and families with complex and international needs within the company’s priority markets. Products and Services: The company works with its clients to provide solutions to improve, manage, and preserve wealth. The company’s products and services include investment management, including advisory, discretionary and brokerage services; private wealth solutions, comprising trusts and estate planning, designed to protect wealth and preserve it for future generations; and a range of private banking services. Customers: GPB serves high net worth individuals and families, including those with international banking needs, through 18 booking centers covering the company’s priority markets. Significant Events In May 2016, HSBC Holdings has announced a plan to close some branches in Bangladesh. In November 2016, Hong Kong and Shanghai Banking Corporation and Hong Kong Applied Science and Technology Research Institute Company have jointly launched the HSBC-ASTRI Research and Development Innovation Laboratory. History HSBC Holdings plc was founded in 1865. The company was incorporated in England in 1959 with limited liability under the UK Companies Act.
hsbc holdings plc (HSBA:London)
8 Canada Square
London, E14 5HQ
Phone: 44 20 7991 8888
Fax: 44 20 7992 4880www.hsbc.com
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