The Hackett Group, Inc. operates as a strategic advisory and technology consulting company. Offerings The company offers a range of services, including executive advisory programs, benchmarking, business transformation and technology consulting services. With strategic and functional knowledge in finance, human resources, information technology, procurement, supply chain management, corporate services, customer service, and sales and marketing, the company’s expertise extends across the enterprise. The company has completed engagements in various industries, including automotive, consumer goods, financial services, technology, life sciences, manufacturing, media and entertainment, retail, telecommunications, transportation, and utilities. The Hackett Group The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices implementation firm to global companies. Services include business transformation, enterprise performance management (EPM), working capital management, and global business services. The Hackett Group also provides expertise in business strategy, operations, finance, human capital management, strategic sourcing, procurement, and information technology, including its Oracle EPM and SAP practices. The Hackett Group has completed approximately 12,000 benchmarking and performance studies with major organizations, including 93% of the Dow Jones Industrials, 86% of the Fortune 100, 87% of the DAX 30, and 52% of the FTSE 100. The Hackett Group includes the company’s Benchmarking, Business Transformation, Executive Advisory, EPM and EPM Application Maintenance and Support groups. ‘ERP Solutions’ includes the company’s SAP ERP Technology and SAP Maintenance groups. Executive and Best Practices Advisory Programs On-demand access provides performance metrics, peer-learning opportunities and best practice implementation (BPI) advice. The scope of the company’s advisory programs is defined by business function (Executive Advisory) and by process coverage (Process Advisory) and by Software Program (ADP Vantage) or Strategic Partner (CIMA). The company’s advisory programs include a mix of the following deliverables: Best Practice Intelligence Center: Online, searchable repository of best practices, performance metrics, conference presentations and associated research available to Executive and Best Practices Advisory Program Members and their support teams. Best Practice Accelerators: Web based access to best practices, customized software configuration tools, best practice process flows used to support the sale, configuration and organizational implementation and post implementation support efforts of Partner software. Advisor Inquiry: The company’s inquiry services are used by clients for access to fact-based advice on approaches and methods to increase the efficiency and effectiveness of selling, general and administrative processes. Best Practice Research: Empirically-based research and insight derived from the company’s benchmark, performance and transformation studies. The company’s research provides detailed insights into the major approaches in use at organizations that yield business results. Peer Interaction: Regular member-led Webcasts, annual Best Practice Conferences, annual Member Forums, membership performance surveys and client-submitted content, provide ongoing peer learning and networking opportunities. Benchmarking Services Ongoing studies are conducted in a range of areas, including selling, general and administrative, finance, human resources, information technology, procurement, EPM, shared service centers and working capital management. The company has identified approximately 2,000 best practices for approximately 115 processes in these key functional areas and uses proprietary performance measurement tools and data collection processes that enable companies to complete the performance measurement cycle and identify and quantify improvement opportunities in approximately 4 weeks. Benchmarks are used by the company’s clients to objectively establish priorities, generate organizational c
hackett group inc/the
(HCKT:Consolidated Issue Listed on NASDAQ Global Select )
1001 Brickell Bay Drive
Miami, FL 33131
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