W.W. Grainger, Inc. is a broad-line distributor of maintenance, repair and operating (MRO) supplies and other related products and services used by businesses and institutions primarily in the United States and Canada. The company serves approximately 2 million customers worldwide through a network of integrated branches, distribution centers, and Websites. The company’s Canadian subsidiary, Acklands-Grainger, acquired WFS Enterprises, Inc. (WFS) in 2014. WFS is a distributor of tools and supplies to industrial markets in southern Ontario and select U.S. locations. Segments The company’s two segments include the United States and Canada. Its other businesses include Zoro, the single channel online business in the United States, and operations in Europe, Asia and Latin America. United States The United States business offers a selection of maintenance, repair and operating supplies and other related products and services through local branches, sales representatives, catalogs and eCommerce. Products offered include material handling equipment, safety and security supplies, lighting and electrical products, power and hand tools, pumps and plumbing supplies, cleaning and maintenance supplies, building and home inspection supplies, vehicle and fleet components, and other items primarily focused on the facilities maintenance market. Services offered primarily include inventory management and energy efficiency solutions. Private label items bearing Grainger’s registered trademarks include DAYTON motors, power transmission, HVAC and material handling equipment, SPEEDAIRE air compressors, AIR HANDLER air filtration equipment, TOUGH GUY cleaning products, WESTWARD tools, CONDOR safety products and LUMAPRO lighting products. Customers range from small and medium-sized businesses to large corporations, government entities and other institutions across a range of industries, such as manufacturing, hospitality, transportation, government, retail, healthcare and education. The United States business operates in all 50 states through a network of 19 distribution centers (DCs), 377 branches and 51 contact centers. The company's KeepStock program provides services to more than 18,000 customers and completed approximately 13,000 installations in 2014. Customers can also purchase products through Grainger.com. Grainger.com provides access to approximately 1.5 million products and serves as a main channel for the United States business. Grainger.com provides real-time price and product availability and detailed product information, and offers features, such as product search and compare capabilities. Customers could also purchase products through other branded Websites. The Grainger catalog offers approximately 590,000 facilities maintenance and other products, and is used by customers to assist in product selection. The 2015 catalog includes approximately 32,000 new items and approximately 1.5 million copies of the catalog were produced. Canada Acklands – Grainger operates as Canada’s broad-line distributor of industrial and safety supplies. The company distributes tools, fasteners, safety supplies, instruments, welding and shop equipment, and many other items. The company serves customers through 181 branches, sales and service representatives and 6 DCs across Canada. During 2014, approximately 15,700 sales transactions were completed daily. A comprehensive catalog, printed in both English and French, was most recently issued in February 2015. The catalog has approximately 153,000 products and is used by customers to assist in product selection. In addition, customers can purchase products through Acklandsgrainger.com, a fully bilingual Website. Other Businesses Included in other businesses is Zoro and operations in Europe, Asia and Latin America. Fabory: Fabory is a European distributor of fasteners, tools and industrial supplies. Fabory has approximately 100 locations in 13 countries. Customers have access to approximately 100,000 products through a catalog and through Fabory.com. Japan: The company operates in Japan through its 51% interest in MonotaRO Co. MonotaRO Co. provides small and mid-sized Japanese businesses with products that help them operate and maintain their facilities. MonotaRO Co. is a catalog and Web-based direct marketer with approximately 86% of orders being conducted through Monotaro.com, through which customers have access to approximately 8 million products. Mexico The company’s operations in Mexico provide local businesses with maintenance, repair and operating supplies and other related products primarily from Mexico and the United States. The business in Mexico distributes products through a network of branches and 2 DCs where customers have access to approximately 148,000 products through a Spanish-language catalog and through Grainger.com.mx. Zoro Zoro is an online distributor of MRO products serving U.S. businesses and consumers through its Website Zoro.com. Zoro offers a selection of approximately 760,000 items. In 2014, Zoro began serving customers in Canada through ZoroCanada.com. Seasonality The company has some products that typically sell more often during the winter or summer season. History W.W. Grainger, Inc. was founded in 1927. The company was incorporated in the state of Illinois in 1928.
ww grainger inc (GWW:New York)
100 Grainger Parkway
Lake Forest, IL 60045
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