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Company Description

Contact Info

Praca Comandante Linneu Gomes, s/n

Portaria 3

Jardim Aeroporto

Sao Paulo, SP 04626-020

Brazil

Phone: 55 11 2128 4700

Fax:

Gol Linhas Aéreas Inteligentes S.A. provides regular and non-regular flight transportation services for passengers, cargoes, and mailbags in Brazil and internationally. The company provides frequent service on routes connecting all of Brazil’s major cities and from Brazil to major cities in South America and selected tourist destinations in the Caribbean. Airline Business Routes and Schedules As of March 31, 2016, the company offered approximately 860 daily flights to 65 destinations connecting the most important cities in Brazil, as well as key destinations in Argentina, Bolivia, Chile, Paraguay, Uruguay and the Caribbean region. Services Passenger Transportation The company offers services to its corporate and leisure customers. The company pays particular attention to the details that help to make for complication-free flying experience, including ticketless travel; convenient online sales, check-in, seat assignment and flight change and cancellation services; high frequency of flights between Brazil’s important airports; low cancellation and high on time performance rates of its flights; high on-time performance rates on its flights; online flight status service; Web-enabled cell phone ticket sales and check-in; self-check-in at kiosks at designated airports; designated female lavatories; in-flight service; modern aircraft interiors; quick turnaround times at airport gates; free or discounted shuttle services between airports and drop-off zones on certain routes; buy on board services on certain flights; mobile check-in and boarding pass; smartphone application for check-in, electronic boarding pass and Smiles account management; more space between seats and greater comfort (GOL+ Comforto in the domestic flights and GOL Premium Class in the international flights); and in-flight entertainment and Wi-Fi access. Ancillary Revenues and Gollog Cargo Transportation The company has an integrated Smiles and Gollog platform in its air travel portal for the convenience of its customers. The company makes use of extra capacity in its aircraft by carrying cargo, through Gollog. The Gollog system provides online access to air waybills and allows customers to track their shipment from any computer with Internet access. The company’s 65 destinations throughout Brazil, South America and the Caribbean provide access to multiple locations in each region. The company’s express delivery products – Gollog VOO CERTO, Gollog EXPRESS, Gollog ECOMMERCE and Gollog DOC – were developed to meet the demand for door-to-door deliveries, defined deadlines and additional optional services. Aircraft Fleet As of December 31, 2015, the company had an operational fleet of 142 aircraft, of which 2 were in redelivery process, and a total fleet of 144 aircraft. As of December 31, 2015, of its total 144 aircraft: 98 were under operating leases and 46 were under finance leases. As of December 31, 2015, the company's operating leases had an average remaining term of 71.8 months and original total terms of up to 142.8 months from the date of delivery of the relevant aircraft. As of December 31, 2015, the company's finance leases had an average remaining term of 60.7 months and it had purchase options for 40 of its aircraft under finance leases. Operating Fleet The average age of its operating fleet of 144 Boeing 737-700/800 aircraft, as of December 31, 2015, was 7.7 years. The average daily utilization rate of its operating fleet in 2015 was 11.3 block hours. Strategy The key elements of the company's strategy are to capitalize on its strong market position in Brazil and Latin America; improve operating efficiency; increase focus on business travelers; strengthen the Smiles loyalty program; expand its industry partnerships; and further innovate, establish and increase its ancillary revenue businesses. Sales and Distribution The company’s customers could purchase tickets directly from it through various channels, such as its Website, including its Booking Web Services, its call center, at airport ticket counters, and to a lesser extent, Global Distribution Systems. Partnerships and Alliances As of December 31, 2015, the company had 11 codeshare agreements with Delta Air Lines Inc.; Air France-KLM; Aeromexico; Aerolíneas Argentinas; Alitalia; Etihad Airways; Qatar Airways; TAP Airlines; Korean Air; Copa Airlines; Air Canada and 77 interline agreements. In addition, the company celebrated a frequent flyer program agreement with Aerolíneas Argentinas in 2014. Supplier The company selects the Boeing 737-700/800 aircraft and CFM 56-7B engines from CFM International. Competition The company’s main competitors in Brazil are LATAM Airlines Group, Azul Linhas Aéreas, and Avianca Brasil. History Gol Linhas Aéreas Inteligentes S.A. was founded in 2001.

 

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