Comfort Systems USA, Inc. provides heating, ventilation and air conditioning (HVAC) installation, maintenance, repair and replacement services within the mechanical services industry. The company has 36 operating units in 79 cities and 88 locations throughout the United States. Strategy Key elements of the company’s strategy include achieving excellence in core competencies; attracting, retaining and investing in its employees; focusing on commercial, industrial and institutional markets; utilizing resources and capabilities; maintaining a diverse customer, geographic and project base; and seeking growth through expansion and acquisitions. Operations and Services The company operates primarily in the commercial, industrial and institutional HVAC markets and performs most of its services within office buildings, retail centers, apartment complexes, manufacturing plants, and healthcare, education and government facilities. In addition to standard HVAC services, the company provides specialized applications, such as building automation control systems, fire protection, process cooling, electronic monitoring, and process piping. The company provides a range of installation, maintenance, repair and replacement services for HVAC and related systems in commercial, industrial and institutional properties. Installation Services: The company engages in the design, engineering, integration, installation and start-up of HVAC, building automation controls and related systems. The company provides design and build, and plan and spec installation services for office buildings, retail centers, apartment complexes, manufacturing plants, healthcare, education and government facilities and other commercial, industrial and institutional facilities. In a design and build installation, working with the customer, the company determines the needed capacity and energy efficiency of the HVAC system that suits the proposed facility. In plan and spec installation, the company participates in a bid process to provide labor, equipment, materials and installation based on plans and engineering specifications provided by a customer, general contractor or consulting engineer. Once an agreement has been reached, the company orders the necessary materials and equipment for delivery to meet the project schedule. In many instances, the company fabricates the ductwork and piping and assembles certain components for the system based on the mechanical drawing specifications, eliminating the need to subcontract ductwork or piping fabrication. Then the company installs the system at the project site, working closely with the general contractor. The company also performs larger project work, with 362 contracts in progress, as of December 31, 2013. The company also installs process cooling systems and building automation controls and monitoring systems. Process cooling systems are used primarily in industrial facilities to provide heating and/or cooling to precise temperature and climate standards for products being manufactured and for the manufacturing equipment. Building automation control systems are used in HVAC and process cooling systems to maintain pre-established temperature or climate standards for commercial or industrial facilities. Maintenance, Repair and Replacement Services: The company’s maintenance, repair and replacement services include the maintenance, repair, replacement, reconfiguration and monitoring of HVAC systems and industrial process piping. Approximately 71% of its maintenance, repair and replacement revenue were derived from replacing and reconfiguring existing HVAC systems for commercial, industrial and institutional customers. Replacement and reconfiguration are usually performed on a project basis and often use consultative expertise similar to that provided in the design and build installation market. Maintenance and repair services are provided either in response to service calls or under a service agreement. Service calls are coordinated by customer service representatives or dispatchers that use computer and communication technology to process orders, arrange service calls, communicate with customers, dispatch technicians and invoice customers. Service technicians work from service vehicles equipped with commonly used parts, supplies and tools to various jobs. The company also provides remote monitoring of temperature, pressure, humidity and air flow for HVAC systems. Sales and Marketing The company’s customers include building owners and developers and property managers, as well as general contractors, architects and consulting engineers. Suppliers The major components of commercial HVAC systems are compressors and chillers that are manufactured primarily by Carrier Corporation, Lennox, McQuay, Trane and York. The major suppliers of building automation control systems are Honeywell, Johnson Controls, Siemens, York, Automated Logic, Novar and Andover Control Corporation. Governmental Regulation and Environmental Matters The company’s operations are subject to the federal Clean Air Act, as amended, which governs air emissions and imposes specific requirements on the use and handling of chlorofluorocarbons, or CFCs, and certain other refrigerants. History Comfort Systems USA, Inc., a Delaware corporation, was founded in 1917.
comfort systems usa inc (FIX:New York)
675 Bering Drive
Houston, TX 77057
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