FirstGroup plc provides transport services primarily in the United Kingdom and North America. Divisions The company is organized into four operating divisions: UK Bus, UK Rail, North America, and Greyhound. UK BUS The UK BUS division operates buses in the U.K. with a fleet of approximately 9,000 buses. It carries approximately 3 million passengers every day. UK Rail The UK Rail division operates passenger and freight services in the U.K. This division offers high speed intercity trains and overnight sleeper services to local branch lines; regional and commuter services; and open access, light rail, and freight operations. It operates four passenger rail franchises, including First Capital Connect, First Great Western, First ScotRail, and First TransPennine Express. It also operates First Hull Trains, a non-franchised open access intercity passenger train operator, and it provides rail freight services through First GBRf. It carries approximately 285 million passengers per annum. It also operates the Croydon Tramlink network on behalf of Transport for London carrying approximately 28 million passengers a year. North America The North America division provides transportation services in North America. This division includes First Student, First Transit, and First Services. First Student provides student transportation in North America with a fleet of approximately 60,000 yellow school buses, carrying 4 million students every day across the U.S. and Canada. First Transit provides transit management and contracting, and manages public transport systems on behalf of city transit authorities. It provides airport shuttle bus services in the U.S. and also manages call centers, paratransit operations, and other light transit activities. First Services provides vehicle maintenance and ancillary support services in the U.S. It provides fleet maintenance for public sector customers, such as the federal government, cities, and fire and police departments. It also provides a range of support services, including vehicle maintenance, logistics support, and facilities management to public and private sector clients, including the US Navy and US Air Force. Greyhound The Greyhound division provides scheduled intercity coach transportation services in both the U.S. and Canada. Greyhound provides scheduled passenger services to approximately 3,100 destinations throughout the U.S. and Canada carrying approximately 22 million passengers annually. Acquisitions During the year ending March 31, 2009, the company acquired Truronian Limited and G & G Bus Service, Inc.
(FGP:London Stock Exchange)
395 King Street
Aberdeen, AB24 5RP
Phone: 44 12 2465 0100
Fax: 44 12 2465 0140www.firstgroupplc.com
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