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Last $43.49 USD
Change Today -0.475 / -1.08%
Volume 113.5K
EXLS On Other Exchanges
As of 2:21 PM 02/11/16 All times are local (Market data is delayed by at least 15 minutes).
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Company Description

Contact Info

280 Park Avenue

38th Floor

New York, NY 10017

United States

Phone: 212-277-7100

Fax: 212-277-7111

ExlService Holdings, Inc. provides business process solutions. The company helps its clients simplify and streamline business operations, manage compliance, create new channels for growth, and better adapt to change. The company’s solutions integrate operations management with analytics and business transformation to deliver actionable business insights and long-term business impact. Segments The company’s business is divided into two segments, Operations Management, and Analytics and Business Transformation. Operations Management segment The Operations Management solutions involve the transfer to the company of select business operations of a client, such as claims processing, clinical operations, or financial transaction processing, after which the company administers and manages those operations for its client on an ongoing basis. The company uses a focused industry vertical approach to provide a suite of integrated solutions to organizations in the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries in addition to providing finance and accounting solutions across multiple industries. The key differentiators and salient features of its Operations Management solutions include its proprietary delivery model, the Business EXLerator Framework, its ability to deploy a Business Process-as-a-Service (BPaaS) delivery model, and its industry vertical focused approach to operational service delivery. The Business EXLerator Framework is its integrated approach to operations management which enables the company to drive better customer outcomes by using advanced automation, workflow management, data visualization and embedded analytics. Inbuilt analytics provides decision-making and prioritization to facilitate input optimization and better business outcomes. The Business EXLerator Framework correlates data from multiple sources to create actionable insights for front-line operations and customer service executives and makes use of embedded technology tools, applications and platforms in its clients’ operations. The company develops and adopts industry-specific best practices and operational benchmarks to allow the company to measure and compare its operation management services to these benchmarks. The BPaaS delivery model includes the provision of a technology platform along with process management services. Insurance: The company services the insurance industry and serves property and casualty (P&C) insurance, life insurance, disability insurance, annuity and retirement services companies. The company has expertise in the areas of claims processing, subrogation, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business processing, policy servicing, premium audit, surveys, billing and collection and customer service. In 2014, the company acquired Overland Holdings, Inc. (Overland) which provides premium audit and underwriting surveys for approximately 300 P&C insurers using a BPaaS delivery model. Overland offers services including physical audit, telephone audit, and government inspection and has developed an automated premium audit solution Auditstream. Overland also offers survey products and services to homeowners and commercial insurance carriers through Castle High Value Surveys. The company provides subrogation solutions to property and casualty insurers using a BPaaS delivery model and its Subrosource software platform. Subrosource integrates with client systems, manages recovery workflow, increases recoveries and reduces costs. The company provides medical record information analysis using a BPaaS delivery model and its MedConnection software platform. MedConnection allows disability insurance and property and casualty insurance companies to empower adjusters, attorneys and medical staff to perform fewer non-core activities to allow them to focus on case closure and cost reduction in file management. The company provides insurance policy administration solutions using a BPaaS delivery model through its LifePRO platform in order to help clients admini


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Valuation EXLS Industry Range
Price/Earnings 33.8x
Price/Sales 2.4x
Price/Book 3.2x
Price/Cash Flow 19.3x
TEV/Sales 2.0x

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