Bottomline Technologies (de), Inc. provides a set of cloud-based business payment, digital banking, fraud prevention, payment and financial document solutions. The company offers hosted or Software as a Service (SaaS) solutions, as well as software designed to run on-site at the customer’s location. Its products and services are sold to customers operating in various industries worldwide. The company operates a cloud-based network that facilitates the exchange of electronic payments between businesses and their vendors. It offers hosted and on-premise solutions that banks use to provide payment, cash management and treasury capabilities to their business customers, as well as solutions that banks and credit unions use to facilitate customer acquisition and growth. The company offers financial messaging solutions for banks and corporations worldwide, via solutions that leverage the SWIFT global messaging network. It also offers legal spend management solutions that help manage and determine the right amount to pay for legal services and claims vendor expenditures for insurance companies and other large corporate consumers of outside legal services. Its corporate customers rely on its solutions to automate their payment and accounts payable processes and to streamline and manage the production and retention of electronic documents. The company’s healthcare customers use its solutions to streamline financial processes, particularly the patient enrollment process. Its document automation solutions are used by organizations to automate paper-intensive processes for the generation of transactional and supply chain documents. The company also offers cyber fraud and risk management (CFRM) solutions that are designed to non-invasively monitor and analyzes user behavior to flag behavioral and data anomalies and other suspicious activity. Segments The company's segments are Payments and Transactional Documents, Hosted Solutions, Digital Banking, and Other. Payments and Transactional Documents This segment supplies software products that provide a range of financial business process management solutions, including making and collecting payments, sending and receiving invoices, and generating and storing business documents. This segment also includes its payments automation software for direct debit and receivables management and provides a range of standard professional services and equipment and supplies that complement and enhance its core software products. This segment also incorporates certain other solutions that are licensed on a subscription basis, revenue for which is typically recorded on a subscription or transaction basis, or ratably over the expected life of the customer relationship. Hosted Solutions This segment provides customers predominately with SaaS technology offerings that facilitate electronic payment, electronic invoicing, and spend management. Its legal spend management solutions, which enable customers to create processes for managing invoices generated by outside law firms while offering insight into legal spend factors, such as expense monitoring and outside counsel performance, are included within this segment. This segment also incorporates its global financial messaging and Paymode-X solutions. Digital Banking This segment provides solutions to banking and financial institution customers. Its Digital Banking products are sold almost entirely on a subscription basis. Other This segment consists of its healthcare and CFRM operating segments. Its CFRM solutions non-invasively monitor, replay and analyze user behavior to flag and even stop suspicious activity in real time. Products and Services Payment Network Paymode-X is a cloud-based payment network that operates as a digital registry to allow businesses to transition from paper to electronic payments. With approximately 330,000 enrolled businesses, new Paymode-X customers gain immediate benefits because many of their vendors are already part of the Paymode-X network—ready to be paid electronically on day one. The company’s vendor enrollment process utilizes its Intelligent Engagement Model, which includes predic
bottomline technologies (de)
325 Corporate Drive
Portsmouth, NH 03801
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