eClerx Services Limited provides data management, analytics, and process outsourcing services in the United States, the United Kingdom, Europe, and the Asia Pacific. It offers product reference data, client on-boarding and data management, taxonomy data, and know your customer services; trade support, trade affirmation and validation, position reconciliation, and reporting and control services; and product and expense line control, billing and brokerage, and support services. The company also provides cash securities, listed and OTC derivatives, loans, commodities, and foreign exchange services; reconciliation, document risk review, and operational risk reporting services; confirmation, settlement, collateral management, asset servicing, tax operations, and performance reporting services; and systems and data migration, technical fund on-boarding, regulatory and compliance support, and research and analysis services. In addition, it offers content and digital asset management, search and demand generation, content migration, and customer experience and quality assurance services; and VoC and social media, reporting and data visualization, business intelligence and analytics, competitive intelligence, digital analytics and optimization, predictive analytics, sales and marketing automation, tag audits, reporting and dashboards, and A/B testing services. Further, the company provides customer and product data, supplier and partner data, sales and customer care data, data integration, data stewardship/quality/governance, and master data management services; and technical operations and dispatch, customer interaction monitoring and analytics, work order accuracy, end user chat support, support, and reporting and analytic services. It serves retail and eTail, high tech, travel and leisure, software, industrial manufacturing, broadband, cable and telecom, and financial services industries. The company was founded in 2000 and is based in Mumbai, India.
eclerx services ltd (ECLX:Natl India)
Indiabulls Finance Center, 612 / 613, S.B.Road
Elphinstone Road (West)
Phone: 91 22 6614 8300
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