d are tailored to fit the specific needs of carriers and mobile network operators; and Carrier Services Networks, which combine leased lines with network management services. Other Services Other services primarily include value-added telephone services, which include toll-free numbers and shared-cost numbers, such as 0180, T-VoteCall for customer-relationship management, directory-assistance numbers, the provision and administration of directory databases and public payphones, as well as premium-rate services (which use the 0190 and 0900 exchanges); its terminal equipment business, through which the company distributes, for purchase or lease, a range of telecommunications equipment that is either manufactured by third-parties for the company or sold under third-party brand names; data communications solutions, such as Telekom Design Networks, platform management, Internet solutions and IP-related services, as well as customer line products connecting two customer networks (located up to 50 kilometers apart) with transmission speeds of up to one Gbit/s; support services and publishing services, which include the sale of marketing and advertising services to small- and medium-sized companies via its telephone directories, such as DasTelefonbuch, GelbeSeiten, and Dasortliche; and the sale of products and services through its Telekom Shop outlets and services for energy-based products used to operate telecommunications systems. Mobile Communications Through T-Mobile Deutschland GmbH (T-Mobile Deutschland), the company offers mobile telecommunications services to individual and business customers in Germany. T-Mobile Deutschland offers mobile telecommunications services, including voice, SMS, MMS, Mobile Internet and other data services to consumer and business customers in Germany. As of December 31, 2009, T-Mobile Deutschland had approximately 39.1 million customers, including approximately 1.0 million M2M cards in use. Competition: The company's competitors include cable operators, such as Kabel Deutschland GmbH & Co. KG; other fixed-line carriers, such as Vodafone, Versatel AG or NetCologne Gesellschaft für Telekommunikation mbH; and mobile operators. It also competes with entities owned by European telecommunications companies, such as HanseNet (a subsidiary of Telefonica). T-Mobile Deutschland faces intense competition from mobile network operators Vodafone, E-Plus, and O2. THE UNITED STATES The United States operating segment offers mobile voice and data telecommunications services to individual and business customers in the United States through T-Mobile USA. As of December 31, 2009, T-Mobile USA had approximately 33.8 million customers. Through the acquisition of SunCom Wireless Holdings, Inc., T-Mobile USA expanded its network in the southeastern the United States, Puerto Rico, and the U.S. Virgin Islands. During 2009, T-Mobile USA invested in network infrastructure in certain markets to utilize the Advanced Wireless Services spectrum in the 1700 MHz and 2100 MHz frequency bands. Competition: The United States operating segment faces intense competition in the United States mobile telecommunications market from the three other national mobile providers, Verizon, AT&T, and Sprint. EUROPE The United Kingdom T-Mobile U.K. offers mobile telecommunications services to individual and business customers in the United Kingdom. Customers of Virgin Mobile, an MVNO, are included in T-Mobile UK’s reported customer base as prepay customers. As an MVNO, Virgin Mobile purchases airtime minutes and basic mobile services from T-Mobile U.K. and resells these minutes and services under the ‘Virgin Mobile’ brand name. M2M cards are also included in the T-Mobile U.K. customer base. Competition: In the U.K., T-Mobile U.K. faces intense competition from mobile network operators Vodafone, O2, Orange and ‘3’. Poland Through Polska Telefonia Cyfrowa Sp.z o.o (PTC), the company offers mobile telecommunications services to individual and business customers in Poland. The company holds a 97% interest in PTC. PTC includes in its customer base machine-to-machine cards. Competition: In Poland, PTC fa
deutsche telekom ag-reg
Phone: 49 228 181 4949
Fax: 49 228 181 94004www.telekom.com
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