multiple products and services, including voice, data and facsimile transmission. IP-Based access lines provide services, such as telecommunication, IPTV, and data transfer, as well as other services to retail customers at home and elsewhere. Through the network access product offerings, the company provides national and international calling services and dial-up Internet access, and also offer services, such as three-way calling, call-waiting, and caller ID. In addition, its portfolio of integrated products, called ‘Complete Packages’ (Komplettpakete), includes an access line and various flat-rates and services for telephony and Internet access. IP/Internet Broadband services allow customers to access the Internet and Internet-related services at significantly higher speeds. Broadband access is used to refer to ADSL (asymmetric digital subscriber line), ADSL2 and ADSL2+ (advanced ADSL) and VDSL (very high-speed digital subscriber line) technologies, for which the downstream data rate is approximately 128 Kbit/s. The company offers broadband and IP services based on ADSL, ADSL2+, and VDSL technologies, which combine a high-speed data download transmission speed with a lower upload transmission speed, primarily to retail customers. The company also offers its Complete Packages with a flat-rate component, including offerings for voice communication and high-speed data access. Its Entertain products are offered in a basic version, which includes voice, data and television services, and an enhanced version, which includes various additional services, including HDTV, timeshift, Program Manager and TV-archive. In addition, the company introduced a new Entertain product in 2009 known as ‘Entertain pure’, which comprises a telephone and TV connection without Internet access. In 2009, the company also launched a new LIGA total! product range. With Entertain, customers can watch first- and second-division Bundesliga soccer matches on television for an additional charge. The company’s broadband product portfolio also includes various Internet Web site services provided by the Scout-Group, as well as the ‘Load’ product portfolio, which includes video, game, software, and music offerings available for download. Wholesale Services Through its wholesale services business, the company provides products and services, including access, interconnection, IP, and network services, to third-party domestic carriers and service providers, as well as other Group companies. Network operators and service providers implement their own business models based on its wholesale services, such as unbundled local loop (ULL) lines, bitstream access or resale, including the Wholesale Internet Access (WIA) and WIA Gate product options. Unbundled local loop lines (ULL), can be leased by third-parties to provide their customers with telephone and Internet services or DSL-based products. Through its wholesale bundled product, the company leases DSL lines combined with its standard access lines to third-party providers and then transport the data from its network to the third-party’s network. In 2008, the company introduced regulatorily mandated Wholesale bundled and unbundled products, including transport services and symmetric DSL access (SDSL). The company also sells broadband access to competitors through its Wholesale bundled products, which enable third-party operators to offer an integrated service combining access and IP services to their retail customers under their own brands. The company’s interconnection wholesale services primarily consist of call origination and the transit and termination of switched voice traffic. As of December 31, 2009, the company had 117 national bilateral interconnection agreements and 45 national interconnection orders issued by the Federal Network Agency. The company provides additional wholesale services, including IP-Services: Internet transport services for broadband and fixed network service providers, such as virtual ISP services, as well as transport services for carrier interconnection; Network Services: leased lines, which can be used both for the transmission of data and for voice traffic an
deutsche telekom ag-reg
Phone: 49 228 181 4949
Fax: 49 228 181 94004www.telekom.com
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