Connecticut Water Service, Inc., through its subsidiaries, operates as a regulated water company. The company’s water operations are carried out within its regulated water companies, such as The Connecticut Water Company and The Maine Water Company (Maine Water), together the ‘Regulated Companies’. As of December 31, 2015, the Regulated Companies supplied water to 123,633 customers, representing a population of approximately 400,000, in 77 municipalities throughout Connecticut and Maine. In addition to its Regulated Companies, the company owns two active unregulated companies. The two active unregulated companies are Chester Realty, Inc., a real estate company in Connecticut; and New England Water Utility Services, Inc. (NEWUS), which provides contract water and sewer operations and other water related services. Segments The company divides its business into three segments: Water Operations (Regulated Companies), Real Estate Transactions (through either the company’s regulated or unregulated companies), and Services and Rentals (the company’s unregulated companies and certain unregulated transactions within Maine Water). Water Operations This segment includes the company’s core regulated water operations to supply public drinking water to its customers. This segment includes all transactions of the company’s Regulated Companies with the exception of certain real estate transactions. Real Estate Transactions This segment engages the sale or donation for income tax benefits of the company’s real estate holdings. These transactions could be effected by any of the company’s subsidiary companies. During 2015, the company donated land associated with a previously sold land conservation easement in Connecticut and the sale of three small parcels of land in Maine. Services and Rentals This segment provides contracted services to water and wastewater utilities and other clients, and also leases certain of the company’s properties to third parties through the company’s unregulated companies in the state of Connecticut and through Maine Water in the state of Maine. The types of services provided include contract operations of water and wastewater facilities; Linebacker, the company’s service line protection plan for public drinking water customers; and providing bulk deliveries of emergency drinking water to businesses and residences through tanker truck. The company’s lease and rental income comes primarily from the renting of residential and commercial property. Linebacker is an optional service line protection program offered by the company to eligible residential customers through NEWUS in Connecticut and Maine Water in Maine covering the cost of repairs for leaking or broken water service lines, which provide drinking water to a customer’s home. For customers who enroll in this program, the company would repair or replace a leaking or broken water service line, curb box, curb box cover, meter pit, meter pit cover, meter pit valve plus in-home water main shut off valve before the meter. As of December 31, 2015, NEWUS had approximately 20,000 customers enrolled in its Linebacker protection program. Maine Water had approximately 2,400 customers enrolled in Linebacker. During 2015, NEWUS began expanding its Linebacker offering in towns in the state of Connecticut not served by The Connecticut Water Company. Water Systems As of December 31, 2015, the company’s water infrastructure consisted of 76 noncontiguous water systems in the states of Connecticut and Maine. The company’s system, in total, consists of approximately 2,100 miles of water main and reservoir storage capacity of 9.4 billion gallons. The company supplies water, and in most cases, fire protection to all or portions of 77 towns throughout Connecticut and Maine. History Connecticut Water Service, Inc. was founded in 1956. The company was incorporated in 1974.
connecticut water svc inc
93 West Main Street
Clinton, CT 06413
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