Consolidated Communications Holdings, Inc., through its subsidiaries, provides integrated communications services in consumer, commercial and carrier channels in California, Illinois, Iowa, Kansas, Minnesota, Missouri, North Dakota, Pennsylvania, South Dakota, Texas, and Wisconsin. The company provides a range of services and products that include local and long-distance service, high-speed broadband Internet access, video services, voice over Internet protocol (VoIP), private line services, carrier grade access services, network capacity services over its regional fiber optic networks, cloud data services, data center and managed services, directory publishing and equipment sales. The company operates as an integrated communications services company that operates as both an incumbent local exchange carrier (ILEC) and a competitive local exchange carrier (CLEC) dependent upon the territory served. The geographic areas it serves are characterized by a balanced mix of growing suburban areas and stable, rural territories. The company markets services to its residential customers either individually or as a bundled package. The company’s ‘triple play’ bundle includes its voice, video and data services. The company’s consumer broadband speed allows it to continue to meet the needs of its customers and the demand for higher speed resulting from the growing trend of over-the-top (OTT) content viewing. The availability of 1 Gbps data speed also complements its wireless home networking (Wi-Fi) that supports its TV Everywhere service and allows its subscribers to watch their favorite programs at home or away on a computer, smartphone or tablet. The company tailors its services to commercial and carrier customers by developing solutions to fit their specific needs. It provides services to a range of commercial customers from sole proprietors and other small businesses to multi-location corporations and telecommunications carriers. The company’s business suite of services includes local and long-distance calling plans, hosted voice services using cloud network servers, the added capacity for multiple phone lines, scalable broadband Internet, online back-up and business directory listings. For larger businesses, the company offers data services, including dedicated Internet access through its Metro Ethernet network. Wide area network (WAN) products include point-to-point and multi-point deployments from 2.5 Mbps to 10 Gbps, accommodating the growth patterns of its business customers. The company’s data centers provide redundant, scalable bandwidth over a self-healing fiber-optic backbone that is protected by uninterrupted power supplies and generator back-ups with direct connection to broadband. It also offers wholesale services to regional and national interexchange and wireless carriers, including cellular backhaul, dark fiber and other fiber-based transport solutions with speeds up to 100 Gbps. Commercial and Carrier Data and Transport Services The company provides various business communication services to small, medium and large business customers, including various services over its fiber network. The services it offers include scalable high speed broadband Internet access and VoIP phone services, which range from basic service plans to virtual hosted systems. The package bundles local service, calling features, Internet protocol (IP) business telephones and unified messaging, which integrates multiple messaging technologies into a single system and allows the customer to receive and listen to voice messages through email. In addition to Internet and VoIP services, the company also offers various commercial data connectivity services in select markets, including private line, WAN and Ethernet services to provide high bandwidth connectivity across point-to-point and multiple site networks. Networking services are available at various speeds up to 10 Gbps. Data center and disaster recovery solutions also provide local colocation option for commercial customers. The company also offers a suite of cloud-based services, which includes a hosted unified communications solution that replaces the customer’s
121 South 17th Street
Mattoon, IL 61938
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