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Company Description

Contact Info

400 Atlantic Street

Stamford, CT 06901

United States

Phone: 203-905-7801


Charter Communications, Inc. provides cable services in the United States. The company offers various entertainment, information, and communications solutions to residential and commercial customers. The company’s infrastructure consists of a hybrid of fiber and coaxial cable plant with approximately 12.8 million estimated passings, with 98% at 550 megahertz or greater, 99% of plant miles two-way active and 99% of plant all-digital. A national Internet protocol (IP) infrastructure interconnects the company’s markets. As of December 31, 2015, the company served approximately 6.7 million residential and small and medium business customers. The company sells its video, Internet, and voice services primarily on a subscription basis, often in a bundle of two or more services, providing savings and convenience to its customers. The company served approximately 4.3 million residential video customers as of December 31, 2015. The company has launched the Charter Spectrum brand in its all-digital markets. Digital video enables the company’s customers to access advanced video services, such as high definition (HD) television, video on demand programming, an interactive program guide and digital video recorder (DVR) service. The company also served approximately 5.2 million residential Internet customers as of December 31, 2015. The company’s Internet service is available in various download speeds of approximately 100 megabits per second (Mbps), and approximately 120 Mbps in certain markets, and upload speeds of approximately 5 Mbps. The company provided voice service to approximately 2.6 million residential customers as of December 31, 2015. The company’s voice services typically include unlimited local and long distance calling to the United States, Canada and Puerto Rico, plus other features, including voicemail, call waiting and caller ID. The company, through Spectrum Business, provides tailored broadband communications solutions to business and carrier organizations, such as video entertainment services, Internet access, business telephone services, data networking and fiber connectivity to cellular towers and office buildings. As of December 31, 2015, the company served approximately 671,000 small and medium business primary service units (PSUs) and 30,000 enterprise PSUs. The company’s advertising sales division, Spectrum Reach, provides local, regional and national businesses with the opportunity to advertise in individual markets on cable television networks. Products and Services The company, through its hybrid fiber and coaxial cable network, offers its customers traditional cable video services, as well as advanced video services (such as video on demand, HD television, and DVR service), Internet services and voice services. The company’s voice services are primarily provided using voice over IP (VoIP) technology, to transmit digital voice signals through the company’s systems. The company’s video, Internet, and voice services are offered to residential and commercial customers on a subscription basis, with prices and related charges based on the types of service selected, whether the services are sold as a ‘bundle’ or on an individual basis, and the equipment necessary to receive the services. Video Services The company’s video service offerings include the following: Video: The company’s video customers receive a package of basic programming, which generally consists of local broadcast television, local community programming (including governmental and public access), and limited satellite-delivered or non-broadcast channels, such as weather, shopping and religious programming along with a digital set-top box that provides an interactive electronic programming guide with parental controls, access to pay-per-view channels, including video on demand (available everywhere), digital quality music channels and the option to also receive a cable card. Customers have the option to purchase additional tiers of services, including premium channels, which provide original programming, commercial-free movies, sports, and other special event entertainment programming. Video On Demand, Su


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