Centrica plc operates as an integrated energy company in the United Kingdom, North America, and Europe. Businesses British Gas British Gas Residential: British Gas Residential operates as an energy supplier in Britain’s domestic market. It operates in England under the British Gas brand name, in Wales as British Gas/Nwy Prydain and as Scottish Gas in Scotland. It also offers a range of complementary home services. British Gas Services: British Gas Services engages in the installation and maintenance of domestic central heating and gas appliances in Britain. It also provides maintenance and breakdown services for electrical white goods, home wiring and, through its Dyno brand, drains, plumbing and home security services. British Gas Business: British Gas Business supplies energy to businesses, dedicated to the needs of small to medium-sized customers through to large industrial and commercial users in Britain. British Gas New Energy: British Gas New Energy supplies the low-carbon and energy efficient products and services in the United Kingdom. It supplies and installs a range of microgeneration technologies, including solar thermal, wind turbines and ground source heat pumps. It provides energy efficiency products, such as loft and cavity wall insulation, in the U.K. Centrica Energy The company sources gas and electricity from its own production and from third parties, mainly to supply British Gas Residential. The company's activities include: upstream gas production, development and exploration; electricity generation; renewable asset operations and development; wholesale and industrial gas sales; and energy procurement optimization and scheduling. In addition, the company manages gas transportation and shipping services through the U.K.-Continent Interconnector pipeline between Bacton on the Norfolk coast and Zeebrugge in Belgium. Centrica Energi – Norway: Centrica Energi is a Norwegian exploration and production business securing energy for British Gas customers. The company has interests in six exploration blocks in the Norwegian Sea and northern North Sea, three of which are operated. Centrica Storage: Centrica Storage owns and operates a gas storage facility in the United Kingdom. The company sells gas storage and other services to a range of gas market participants, including Centrica Energy. Dyno Group Dyno offers drain cleaning services, plumbing and lock fitting services in the U.K. The Dyno Group is part of British Gas. It operates through a network of franchises covering all of the U.K. and Ireland. Dyno-Rod Drain services offers drain-cleaning service in the U.K. Services include: clearing blockages; CCTV drain inspections surveys; drain repairs; and pipework installations. Dyno-Secure Lock and Security services is wholly owned by the Dyno Group and specializes in: gaining entry to buildings and cars; replacing/fitting locks and grilles; and on-site cutting and safe opening. Dyno-Rod Plumbing services provides a specialist plumbing service, including: fixing burst and leaking pipework; washing machine and dishwasher installations; and repair of ball valves, water tanks and cisterns. Direct Energy Direct Energy operates as an energy and energy-related services provider in North America. It owns and operates approximately 3,000 natural gas wells in Alberta, while in Texas it has three gas-fired power plants and power purchase agreements totaling 813megawatts of wind power. Mass Markets Energy: It includes sales of natural gas and electricity to residential and small commercial customers. Direct Energy Business: It includes energy sales to medium- and large-sized businesses, government, public institutions and national accounts. Wholesale Energy:It includes commodity procurement, natural gas production, power generation, wind PPAs, midstream gas storage and transportation, and proprietary trading. Home and Business Services: It includes HVAC (household ventilation and air conditioning), plumbing, home improvements, water heater and electrical appliance services for residential customers; and HVAC, building automation, facility maintenance and energy management consulting services for commercial, institutional and industrial customers. Centrica in Europe Centrica Energía S.L. – Spain: Centrica Energía supplies energy and related services to companies in Spain. Centrica Energía S.L., a wholly owned subsidiary of Centrica, focuses on electricity supply to businesses and supplying gas to cogenerators. The company offers a range of energy management services to renewable generators and other cogenerators. It also developed energy consultancy services, ranging from solar energy to CO2 emission. Centrica Energie GmbH – Germany: Centrica Energie supplies energy to the German commercial supply market. The operation is based in Düsseldorf and sells energy products and services to utilities and industrial customers. Germany is the largest energy market in Europe. Oxxio: Oxxio supplies gas and electricity to residential and small business customers in the Netherlands. Through Oxxio, Centrica supplies energy in The Netherlands. Joint Venture The company has joint venture interests in Braes of Doune Wind Farm (Scotland) Limited and Barrow Offshore Wind Limited for renewable power generation; and Segebel SA for energy supply. Significant Events In November 2009, the company sold its majority holding in its Belgian business, SPE SA, which was a joint venture supplying gas and electricity in Belgium. History Centrica plc was founded in 1995.
(CENB:German Stock Exchange)
Windsor, SL4 5GD
Phone: 44 17 5349 4000
Fax: 44 17 5349 4001www.centrica.com
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