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Company Description

Contact Info

2 Avenue de Lafayette

Boston, MA 02111

United States

Phone: 617-587-1100


Carbonite, Inc. provides cloud and hybrid business continuity solutions. The company’s solutions are designed to address the specific needs of small and medium-sized businesses (SMBs), and individuals. Offerings Carbonite Personal For individuals, the company offers annual plans that include unlimited cloud backup for one computer at three different service levels, including personal basic, personal plus and personal prime. All plans offer discounts for multi-year subscriptions. Carbonite Pro The company’s small business solutions automatically back up files to the cloud and include an unlimited number of devices for an annual flat fee based on the amount of storage needed. It offers annual plans at three different service levels. Pro Basic-Automatic cloud backup for unlimited computers, external hard drives and NAS devices, includes 250GB of starter cloud storage. Pro Prime-All the protection of Pro Basic plus support for windows file servers, remote deployment & management for PCs and 500GB of starter cloud storage. Pro Advanced Bundle-A disaster recovery solution with bare metal recovery for unlimited servers and automatic cloud backup for unlimited computers. Carbonite Server Backup The company’s hybrid server backup solution protects an unlimited number of physical and virtual servers, and offers management capabilities, including scheduling, retention, bandwidth and compression settings, and detailed monitoring and reporting via a personalized server dashboard. It offers annual plans at three different service levels. Server Essentials-Protects an unlimited number of physical or virtual servers, both locally and in the cloud, with no per server or per application licensing. Server Advanced-A backup and disaster recovery solution that gives businesses bare metal recovery and flexible, granular protection for their critical server data. Server Pro Bundle-A complete disaster recovery solution with bare metal recovery for unlimited servers and automatic cloud backup for unlimited workstations. MailStore MailStore offers market solutions in terms of performance, stability, functionality and simplicity to meet the specific email archiving needs of SMBs. Its three solutions include MailStore Server, MailStore Provider Edition and MailStore Home. Proprietary Server Software At the core of its offerings is the company proprietary server software designed specifically for cloud backup. The server software is comprised of two components, the Carbonite Communications System (CCS) and the Carbonite File System (CFS). CCS moves customer data between its software installed on its customers’ computers and CFS running on its storage servers. CCS also balances loads across its server network. CFS manages the write-mostly database of stored files with the flexibility to operate on various third-party storage hardware. Research and Development The company spent $28.1 million on research and development activities. Marketing and Sales The company’s network of sales channel relationships includes distributors, resellers and retailers and is designed to sell large volumes of its relatively low-priced solutions to SMB customers. Intellectual Property CARBONITE is a registered trademark in the U.S. and in approximately 30 other countries, including countries in the European Union. Carbonite also has additional registrations and/or pending applications for additional marks in the U.S. and/or other countries, including but not limited to ‘Carbonite The Better Backup Plan’, ‘Back it up. Get it back’, ‘Because Your Life is On Your Computer’ Logo, ‘Carbonite’ and the Green Dot Logo, Carbonite Lock Logo, Phanfare, Zmanda and the Z logo and Chinese character representations for Carbonite. In addition, the company has 27 issued patents, expiring at various times between 2021 and 2031, and 20 pending patent applications in the U.S. and internationally that cover both its technical infrastructure and its usability and design concepts. History Carbonite, Inc. was founded in 2005. The company was incorporated in the state of Delaware in 2005.


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