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Company Description

Contact Info

2000 Daniel Island Drive

Charleston, SC 29492

United States

Phone: 843-216-6200

Fax: 843-216-6100

Blackbaud, Inc. provides software and services for the philanthropic community worldwide. The company’s customers use its cloud-based and on-premises software solutions and related services to help increase donations, reduce fundraising costs, improve communications with constituents, manage their finances, and optimize operations. The company’s solutions are designed to meet the needs of nonprofits, foundations and other charitable giving organizations, and academic institutions - from large, multi-national organizations to small, emerging entities. With new acquisitions, the company has expanded its addressable market to include institutions involved with the entire spectrum of giving activities, such as nonprofits, K-12 private and higher education institutions, healthcare organizations, foundations and other charitable giving entities and corporations. As of December 31, 2015, the company had approximately 35,000 active customers located in approximately 60 countries using its solutions. During 2015, the company generated revenue in three segments (the General Markets Business Unit, the Enterprise Customer Business Unit, and the International Business Unit) and in four geographic regions (the United States, Canada, Europe, and Australia). Solutions and Services The company offers a spectrum of cloud-based and on-premises solutions, as well as a resource network that empowers and connects organizations of all sizes. The company’s portfolio of software and services support nonprofit fundraising and relationship management, digital marketing, advocacy, accounting, payments and analytics, as well as grant management, corporate social responsibility (CSR), and education. The company offers the global philanthropic community a complete system to meet any need with the constituent relationship management (CRM) system and online engagement platforms, backed by the company’s analytic services that it is leveraging to make its software ‘smarter’. In most cases, the core of the company’s solution portfolio centers around a CRM system, which integrates with other applications to help its customers conduct activities vital to advancing their missions, such as managing finances, analyzing prospects and market data, communicating with prospective supporters, and promoting their cause online and offline. The company’s solutions could be combined with a range of consulting, training and professional services, maintenance and technical support, as well as payment processing, analytic and business intelligence services. In addition, the company offers solutions that stretch across the spectrum of giving activities, including CSR programs, grant management, employee involvement, foundation management, and other philanthropic activities. With the acquisition of Smart Tuition in October 2015, the company expanded its suite of solutions that help K-12 schools improve back-office processes, improve communication with parents and eliminate inefficiencies and offer anywhere-accessible solutions that support tuition and financial aid management. Smart Tuition's solution suite, which includes Smart Tuition, Smart Aid and Smart for Dioceses, serves various schools and approximately 300,000 families. The company provides solutions and services in various areas that address many of the technological and business process needs of its customers, such as fundraising and relationship management; analytics and business intelligence; communication and marketing; finance and operations; K-12 private schools; arts and cultural; customer support and maintenance; payment processing; professional services; training; and CSR. Fundraising and Relationship Management Raiser's Edge NXT became generally available in July 2015 and is the major cloud-based solution designed to manage a nonprofit organization's CRM and fundraising activity. Raiser's Edge NXT is the cloud fundraising and relationship management solution that is all-inclusive, integrated with data, analytics, payment processing and tailored user-specific experiences, and is built to serve the needs of nonprofit organizations. Built on the company’s modern Blackbaud SKY tec


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