The Governor and Company of the Bank of Ireland provides a range of banking and other financial services. The company provides its services in Ireland, with selected services being offered in the U.K. and internationally. The company has a network of retail branches in Ireland and a financial services relationship and joint venture in the U.K. that provides consumer financial services. The company provides a range of financial services in Ireland to all major sectors of the Irish economy. These include checking and deposit services, overdrafts, term loans, mortgages, business and corporate lending, international asset financing, leasing, instalment credit, invoice discounting, foreign exchange facilities, interest and exchange rate hedging instruments, executor, trustee, life assurance, pension and financial advisory services, including mergers and acquisitions. The company provides services in euro and other currencies. The company markets and sells its products on a domestic basis through its extensive nationwide distribution network in the Republic of Ireland, which consists of 246 full time service branches and 1,829 ATMs, its direct telephone banking service, direct sales forces and its online services. Ireland: The company provides a range of banking services in Ireland. The United Kingdom: The company’s operations in the U.K., conducted primarily through its Prudential Regulation Authority (PRA) authorized and PRA and Financial Conduct Authority (FCA) regulated U.K. subsidiary, Bank of Ireland (UK) plc, focus on specific market niches, in particular business banking, retail savings and current accounts, mortgage lending and retail financial services (the latter through its financial services relationship with the UK Post Office). Divisions The company is organized into operating divisions to service its customers: Retail Ireland, Bank of Ireland Life, Retail UK, Corporate and Treasury, and Group Centre. Retail Ireland Retail Ireland offers a range of banking products and related financial services to the personal and business markets, including deposits, mortgages, consumer and business lending, credit cards, current accounts, money transmission services, commercial finance, asset finance and general insurance. Retail Ireland serves customers through a distribution network of branches, central support teams, ATMs and through direct channels (telephone, mobile and online). Retail Ireland is managed through various business units, including Distribution Channels, Consumer Banking (including Bank of Ireland Mortgage Bank), Business Banking (including Bank of Ireland Finance) and Customer and Wealth Management. Bank of Ireland Life Bank of Ireland Life includes the company’s wholly owned subsidiary, New Ireland Assurance Company plc (NIAC). Through NIAC, the company offers a range of life assurance, pension, investment and protection products to the Irish market through the company’s branch network, its financial advisors (direct sales force) and independent brokers. Retail UK Retail UK primarily comprises consumer and business banking through a branch network in Northern Ireland, its U.K. residential mortgage business and the business partnerships with the UK Post Office. Majority of Retail UK's operations are conducted through the company’s wholly owned UK licensed subsidiary, Bank of Ireland (UK) plc. A range of retail financial services are provided in the U.K. through an exclusive relationship with the UK Post Office and a range of other partners. This gives the company access to a distribution network through which it distributes mortgage, personal lending, savings, insurance, banking and foreign exchange products and a fleet of ATMs. Corporate and Treasury Corporate and Treasury comprises the company’s Corporate Banking and Global Markets activities across the Republic of Ireland, the U.K. and selected international jurisdictions. This division also incorporates IBI Corporate Finance and includes the company’s liquid asset portfolio. Corporate Banking provides banking services to major corporations and financial institutions. The range of lending products provided includes overdraft and short term loan facilities, term loans, project finance and structured finance. Corporate Banking also includes the company’s Leveraged Acquisition Finance (LAF) business. Global Markets transacts in a range of market instruments on behalf of both the company itself and its customers. The activities include transactions in inter-bank deposits and loans, foreign exchange spot and forward contracts, options, financial futures, bonds, swaps, forward rate agreements and equity tracker products. In addition, Global Markets manages the company’s Liquid Asset portfolio. IBI Corporate Finance advises publicly-quoted, private and semi-state companies across various domestic and international transactions. Group Centre The company’s central Group functions are responsible for delivering services to each division and include Group Manufacturing, Group Finance, Group Credit & Market Risk, Group Governance Risk and Group Human Resources. Strategy The company’s strategy is to create niche businesses internationally the range and number of competitors is even more extensive. Supervision and Regulation As a Participating Institution in the National Asset Management Agency, the company is subject to additional directions from the Central Bank and/or the Minister for Finance as to the conduct of its business. Competition The company’s major competitors across the range of banking activities are other banks, in particular, Allied Irish Banks, Ulster Bank, KBC Bank Ireland, and Permanent TSB. History The Governor and Company of the Bank of Ireland was founded as a chartered corporation by an Act of the Irish Parliament of 1781/2 and by a Royal Charter of King George III in 1783.
bank of ireland (BKIR:Dublin)
40 Mespil Road
Phone: 353 1 661 5933
Fax: 353 1 661 5671www.bankofireland.com
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