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Company Description

Contact Info

1000 Park Drive

Lawrence, PA 15055

United States

Phone: 724-746-5500


Black Box Corporation provides technology solutions that help customers design, build, manage, and secure their IT infrastructure. The company participates in the worldwide communications, network infrastructure and managed services markets. The company conducts business globally and manages its business on a geographic-service type basis consisting of four segments, which include North America Products, North America Services, International Products and International Services. Revenues within the company’s North America segments are primarily attributed to the United States while revenues within the company’s International segments are attributed to countries in Europe, the Pacific Rim and Latin America. Products and Services Platforms Products Platform Under Products, the company provides networking solutions through the sale of products for IT infrastructure, specialty networking, multimedia and keyboard/video/mouse (‘KVM’) switching. Its Products' revenues are generated from sales to end-users, collaboration with key channel partners and system integrators and through a global distribution network. Products sells through a direct sales team, as well as through its Internet site and catalogs. The offerings of its Products platform are sold by manufacturers and integrators and are distributed through value-added resellers, direct marketing manufacturers, mass merchandisers, Web retailers and others. Services Platform Services is comprised of engineering and design, network operations centers, technical certifications, national and international sales teams, remote monitoring, on-site service teams and technology partner centers of excellence, which includes sales and engineering resources. The primary services offered through this platform include communications lifecycle services, unified communications, structured cabling, video/AV services, in-building wireless and data center services. The company generates revenues in its Services business from the design, sale and/or installation of new communications and network infrastructure systems, the support of existing systems and moves, adds and changes (‘MAC work’). The company also serves government clients whose revenues are not as dependent on the overall economic environment as commercial clients but are subject to governmental budgetary constraints. Through its network of operational centers and network operations centers, the company could provide clients with both on-site and remote services. The offerings of the company’s Services platform are distributed primarily through value-added resellers, manufacturers, large system integrators and other technical services companies. Customers The company has built a client base that ranges from small organizations to various largest corporations and institutions. Its clients participate in various industries, including government, healthcare, business services, manufacturing, retail, technology and banking, among others. Strategy The company’s strategy is based on various core beliefs about its clients and the markets that it serves, such as enablement, independence, interoperability, and innovation. Its overall business growth strategy includes four areas of focus, such as strengthening and expanding its portfolio of high-value communication solutions; utilizing centralized expertise with local skills and relationships; realigning organizational structure and incentives; and implementing a consistent and comprehensive market penetration approach. History Black Box Corporation was founded in 1976. The company was incorporated in Delaware in 1976.


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