Aviva plc provides long-term insurance and savings, general and health insurance, and fund management products and services worldwide. The company’s business operates across four main market sectors - life insurance and savings; general insurance, accident and health insurance; and fund management, providing services to approximately 33 million customers worldwide. The company operates in 16 different countries. Segments The company’s segments include UK & Ireland; France; Poland; Italy, Spain and Other; Canada; Asia; and Aviva Investors. Life Insurance and Savings business The company has life insurance businesses in the U.K., Ireland, France, Italy, Spain, Poland, Turkey and Asia. It operates under the ‘Aviva’ brand worldwide. The company’s long-term insurance and savings businesses offer a range of life insurance and savings products. The company’s products are split into various categories. Pensions - The company’s pension products include personal and group pensions, stakeholder pensions and income drawdown. Annuities - This includes policy that pays out regular amounts of benefit, either immediately and for the remainder of a person's lifetime, or deferred to commence from a future date. Protection – This includes an insurance contract that protects the policyholder or his or her dependants against financial loss on death or ill-health. The company’s product ranges include term assurance, mortgage life insurance, flexible whole of life and critical illness cover and group schemes. Bonds and Savings – This includes accumulation products with single or regular premiums and unit-linked or guaranteed investment returns. The company’s product ranges include single premium investment bonds and regular premium savings plans. Investment Sales – This includes retail sales of mutual fund type products, such as unit trusts, individual savings accounts (ISAs) and open ended investment companies (OEICs). Other – This includes equity release contracts. General Insurance and Health Insurance The company is a general insurer in the United Kingdom and Canada. It also has general insurance operations in France, Italy, Ireland, and Poland. The company sells health products in the U.K., Ireland, France, Singapore and Indonesia. The company’s general insurance business operates under the Aviva brand and concentrates on various products, such as personal lines comprising motor, household, travel and creditor; commercial lines comprising fleet, liability and commercial property insurance; health insurance comprising private health insurance, income protection and personal accident insurance, as well as a range of corporate healthcare products; and corporate and specialty risks, including products for large clients or where the risk is specialized. Fund Management Aviva Investors, the company’s fund management business, provides fund management services to its long-term insurance and savings, and general insurance operations, as well as to third-party investors. The fund management operations are in the U.K., Europe, North America and Asia. All sales of retail fund management products are included in its long-term insurance and savings business sales. Aviva Investors products cover a range of asset classes. In Europe, this includes open-ended collective investment schemes, which are domiciled in France, Luxembourg and Poland; while in the United Kingdom, this includes segregated mandates and specialist funds for pension schemes, local authorities and insurance companies, as well as retail and wholesale products. Other offerings include specialist property funds and money market funds. Customers can buy the company’s products through a range of distribution channels, including in some of its European and Asian markets, the company operates direct sales forces that only sell its products. The company offers a range of long-term insurance, savings, retirement, general insurance and health insurance products which could be bought through an intermediary, such as an independent financial adviser or an insurance broker. The company is a corporate partner for various organisations, including bank
aviva plc (AV/:London Stock Exchange)
London, EC3P 3DQ
Phone: 44 20 7283 2000
Fax: 44 20 7662 7148www.aviva.com
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