Amazon.com, Inc. operates as an online retailer in North America and internationally. The company has organized its operations into two segments: North America and International. In each of its two geographic segments, the company serves its primary customer sets, consisting of consumers, sellers, enterprises, and content creators. In addition, the company provides services, such as advertising services and co-branded credit card agreements. Consumers The company serves consumers through its retail Websites and focuses on selection, price, and convenience. The company designs its Websites to enable millions of unique products to be sold by the company and by third parties across various product categories. Customers access its Websites directly and through its mobile Websites and apps. The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, Echo, and Fire phones. In addition, the company offers Amazon Prime, an annual membership program that includes unlimited free shipping on millions of items, access to unlimited instant streaming of thousands of movies and TV episodes, and access to books to borrow and read for free on a Kindle device. The company fulfills customer orders in various ways, including through: North America and International fulfillment and delivery networks that the company operates; co-sourced and outsourced arrangements in certain countries; and digital delivery. The company operates customer service centers, which are supplemented by co-sourced arrangements. Sellers The company offers programs that enable sellers to sell their products on its Websites and their own branded Websites and to fulfill orders through the company. Enterprises The company serves developers and enterprises of all sizes through Amazon Web Services (AWS), which offers a set of global compute, storage, database, analytics, applications, and deployment services that enable virtually any type of business. Content Creators The company serves authors and independent publishers with Kindle Direct Publishing, an online platform that lets independent authors and publishers choose a 70% royalty option and make their books available in the Kindle Store, along with Amazon’s own publishing arm, Amazon Publishing. The company also offers programs that allow authors, musicians, filmmakers, app developers, and others to publish and sell content. Seasonality The company’s business is affected by seasonality, which historically has resulted in higher sales volume during its fourth quarter, which ends December 31. History Amazon.com, Inc. was founded in 1994. The company was incorporated in 1994 in the state of Washington and reincorporated in 1996 in the state of Delaware.
(AMZN*:Mexico Stock Exchange)
410 Terry Avenue North
Seattle, WA 98109
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