ónica S.A (Movistar). As a result of the Federal Law on Telecommunications and Broadcasting, Telcel also faces competition from mobile virtual network operators (MVNOs), such as Axtel, Quickly Phone, S.A. de C.V. (Quickly Phone) and Telecomunicaciones 360, S.A. de C.V. (Elektra), all of which are MVNOs under Telcel’s network, as well as Virgin Mobile Mexico, S. de R.L. de C.V. (Virgin Mobile), Teligentia, S.A. de C.V. (Cierto), Lycamobile, S.A.P.I. de C.V. (Lycamobile), Coppel Móvil, S.A. de C.V. (Coppel), and Maz Tiempo, S.A.P.I. de C.V. (Maz Tiempo), all of which are MVNOs under Telefónica’s network. Directory Services and Products Print Directories The company publishes and distributes yellow-pages and white-pages directories. Basic listing in the company’s yellow-pages directories is provided at no charge and includes the name, address and telephone number of the business according to its classification. In addition, the company sells paid advertising space on an annual basis in its yellow-pages directories and offers various advertising options to its customers. Internet Directory Through its Sección Amarilla business, the company provides a range of advertising, e-commerce and digital marketing services, from local directory services, maps and videos to search engine optimization and search engine marketing strategies for small and medium business and large advertisers, e-commerce platforms, application development for mobile devices, digital discount coupons and social media solutions. Mexico Fixed Operations The company’s subsidiary Teléfonos de México, S.A.B. de C.V. (Telmex), which operates under that name, is the major nationwide provider of fixed-voice and broadband services in Mexico. As of December 31, 2014, the company had approximately 13.1 million fixed voice revenue generating units (RGUs) and 9.2 million broadband RGUs in Mexico. Services and Products Voice Services and Products Telmex offers various fixed-line voice services and products, including local service and domestic and international long-distance service and public telephony services, under a variety of plans to meet the needs of different market segments. Telmex charges for fixed-line local telephone service include installation charges, monthly line-rental charges, local-service calls, digital services and charges for other services, such as the transfer and reconnection of a line to another address. Residential customers pay a fixed charge per local call in excess of a monthly allowance of 100 local calls, and commercial customers pay for every local call. Data Services and Products Telmex’s data service business consists of Internet access service and corporate network services. Telmex’s broadband service, which it provides under the Infinitum brand, allows its customers to use its high-capacity connectivity services with applications, such as video-conferencing. Infinitum operates over Asymmetric Digital Subscriber Line technology. Corporate network services consist of voice, video and data-transmission between two or more end points using private circuits. Telmex’s principal products for corporate networks are ladalinks (ladaenlaces) and multi-service VPNs, which allows Telmex to provide different levels of service applications. Telmex also provides specialized assistance and technical support for these applications, as well as network-outsourcing services that include maintenance, support and integration of communication networks and information systems. Consistent with Telmex’s strategy of increasing the value of its fixed-line service, it has focused on customers’ needs, and offers packages of telecommunications services that include Internet access and a customized mix of local calls, minutes for international long-distance calls and calls to wireless phones. Other Services and Products In addition, Telmex provides various telecommunications and telecommunications-related products and services that include sales of computers, telecommunications equipment and accessories, public phone services and billing and collection services to third parties. Telmex offers billing and collecti
america movil-spn adr cl l
Lago Zurich 245
Plaza Carso/Edificio Telcel
Colonia Ampliación Granada
Delegación Miguel Hidalgo
Mexico City, DF 11529
Phone: 52 55 2581 4449
Fax: 52 55 2581 4422www.americamovil.com
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