América Móvil, S.A.B. de C.V. provides telecommunications services. The company offers its services in 25 countries throughout the United States, Latin America, the Caribbean and Europe. These telecommunications services include mobile and fixed-line voice services, wireless and fixed data services, internet access and Pay TV, sales of equipment, accessories and computers as well as other related services. The company operates in all of its geographic segments under the Claro brand, except in Mexico, the United States and Europe. Services and Products The company offers a range of services and products that vary by market, including wireless voice, wireless data and value-added services, fixed voice, fixed data, broadband and IT services, Pay TV and over-the-top (OTT) services. Wireless Operations Voice: The company’s wireless subsidiaries provide voice communication services across the countries in which they operate. It offers international roaming services to its wireless subscribers through a network of cellular service providers with which its wireless subsidiaries have entered into international roaming agreements around the world, and who provide global system for mobile communications (GSM), long-term evolution (LTE) and 3G roaming services. As of December 31, 2015, the company’s wireless subsidiaries had approximately 285.5 million wireless subscribers. The company’s wireless voice services are offered under various pricing plans to meet the needs of different market segments. The plans are either ‘postpaid’, where the customer is billed monthly for the previous month, or ‘prepaid’, where the customer pays in advance for a specified volume of use over a specified period. Data and Value-Added Services: The company offers data communications services in its pricing plans together with wireless voice services. As part of the company’s wireless data business, its subsidiaries offer value-added services that include Internet access, messaging and other wireless entertainment and corporate services through GSM/Enhanced Data Rates for GSM Evolution (EDGE), 3G and 4G LTE networks. Internet services include roaming capability and wireless internet connectivity for feature phones, smartphones, tablets and laptops, including data transmission, e-mail services, instant messaging, content streaming and interactive applications. For example, in Mexico, its Website Claroideas, under Telcel, offers a range of services and content, such as video, music, games and other applications, which subscribers could access from mobile devices. In addition, the company offers other wireless services, including wireless security services, mobile payment solutions, machine-to-machine services, mobile banking, Virtual private network services, video calls and Personal Communications Service. Fixed Operations Voice: The company’s fixed voice services include local, domestic and international long-distance public telephony, under various plans to meet the needs of different market segments, specifically tailored to its residential and corporate clients. Broadband: The company provides residential broadband access through hybrid fiber-coaxial or fiber-optic cable. These services are typically bundled with voice services and are competitively priced as a function of the desired or available speed. As a complement to these services, it offers various products, such as home networking and smart home services. IT Solutions: The company’s subsidiaries provide various IT solutions for small businesses and large corporations. It also provides specific solutions to the industrial, financial, government and tourism sectors, among others. Pay TV The company offers Pay TV through cable and satellite TV subscriptions to both retail and corporate customers under various plans. As of December 31, 2015, the company had approximately 21.8 million Pay TV Revenue Generating Units. The company’s major Pay TV market is in Brazil, where it is the primary provider of Pay TV services. It offers satellite Pay TV services through direct-to-home technology through its ClaroTV brand and cable TV through its Net Serviços brand. The
america movil-spn adr cl l
Lago Zurich 245
Plaza Carso/Edificio Telcel
Colonia Ampliación Granada
Delegación Miguel Hidalgo
Mexico City, DF 11529
Phone: 52 55 2581 4449
Fax: 52 55 2581 4422www.americamovil.com
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