Alaska Communications Systems Group, Inc. provides integrated communications services to consumer and business customers in and out of Alaska. The company’s communications network extends throughout the major population centers in Alaska connecting business and consumer customers to its network, which provides voice, broadband, and other services to these customers and to the contiguous states through its own network, which includes its two undersea fiber optic cable systems. Markets, Services, and Products The company provides services and products to various customer categories, such as business and wholesale, consumer, other services (including access services and high cost support), wireless, and Alaska Wireless Network, LLC (AWN) related. Business and Wholesale The company provides communication services, such as voice and broadband; and managed services, including data network hosting, information technology management, cloud-based services, billing and collection, and long distance services to these customers primarily through its own network. The company’s business customers include small and medium businesses, larger enterprises, and government customers, which include municipal, local, state, and federal government entities; school districts; libraries; and rural health care hospitals. The company’s wholesale customers are other telecommunications carriers who rely on the company to provide connectivity for voice, long distance, and broadband needs to access their customers through its network. Consumer The company primarily provides voice and broadband services to residential customers. Other Services, including Access Services and High Cost Support The company provides voice and broadband termination services to inter and intrastate carriers who provide services to its retail customers. Wireless The company provides wireless voice and broadband services, and other value-added wireless products and services, such as wireless devices, across Alaska with roaming coverage available in the contiguous states, Hawaii and Canada by utilizing the AWN network. The AWN spectrum licenses are the 800-900 MHz (for digital cellular voice and broadband services), 1800-1900 MHz (all digital PCS voice and broadband services), and the 3650-3700 MHz and AWS 1710-1735 MHL (for 4G LTE cellular service). AWN Related The company’s network provides access to the retail marketplace. As a result, the company generates competitive eligible telecommunications carrier revenues established by either state or federal regulatory agencies. Sales and Distribution Channels The company’s direct channel includes its retail stores throughout the state, a direct sales team focused on its business customers, and a network of agents that primarily focus on wireless services. During 2013, the company built a sales channel targeting the small and medium sized business market to supplement its traditional focus on serving larger business and wholesale customers. Customers In 2013, the company’s major customer included Verizon Wireless. Seasonality The company’s spending patterns are impacted by seasonality as the company incurs more capital spending and operating spending during the summer and early fall periods of the year reflecting the heightened economic activity from the summer months and its own construction activities during this time period. Regulation The telecommunications services that the company provides are subject to extensive federal, state, and local regulation. These regulations govern, in part, its rates and the way that the company conducts its business, including the requirement to offer telecommunications services pursuant to nondiscriminatory rates, terms, and conditions, the obligation comply with E-911 rules, the Communications Assistance for Law Enforcement Act, and the obligation to safeguard the confidentiality of customer proprietary network information, as well as its obligation to maintain specialized records and file reports with the Federal Communications Commission and state regulators. The company must comply with the Communications Act of 1934, as amended and regulations promulgated thereunder, which require that the company offers interstate services upon request at just, reasonable and non-discriminatory rates and terms. Competition The company’s competitors include General Communications, Inc.; AT&T; and Matanuska Telephone Association, Inc. History Alaska Communications Systems Group, Inc. was founded in 1998. The company was incorporated in 1998 under the laws of the state of Delaware.
alaska comm systems group
600 Telephone Avenue
Anchorage, AK 99503
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