The Allstate Corporation, through its subsidiaries, engages in the property-liability insurance and life insurance business in the United States and Canada. The company’s subsidiaries include Allstate Insurance Company, Allstate Life Insurance Company, and other subsidiaries (collectively, including the company, ‘Allstate’). Segments Allstate Protection This segment principally sells private passenger auto, homeowners, and other property-liability insurance products through agencies and directly through contact centers and the Internet. These products are underwritten under the Allstate, Esurance, and Encompass brand names. Allstate serves four different consumer segments with distinct interaction preferences (local advice and assistance versus self-directed) and brand preferences (brand-neutral versus brand-sensitive). Allstate brand auto and homeowners insurance products are sold primarily through Allstate exclusive agencies and serve customers who prefer local personalized advice and service and are brand-sensitive. The Allstate brand also sells specialty auto products, including motorcycle, trailer, motor home and off-road vehicle insurance policies; other personal lines products including renter, condominium, landlord, boat, umbrella and manufactured home insurance policies; commercial lines products for small business owners; roadside assistance products; and service contracts and other products sold in conjunction with auto lending and vehicle sales transactions. Allstate brand sales and service are supported through contact centers and the Internet. In the U.S., the company offers these Allstate brand products in approximately 10,200 locations through approximately 34,800 licensed producers, including approximately 10,400 Allstate exclusive agencies and approximately 24,400 licensed sales professionals. The company also offers these products through approximately 2,100 independent agencies that are primarily in rural areas in the U.S. In Canada, it offers Allstate brand products through approximately 850 employee producers working in 5 provinces across the country (Ontario, Quebec, Alberta, New Brunswick and Nova Scotia). Esurance brand auto, homeowners, renter and motorcycle insurance products are sold directly to consumers online, through contact centers and through select agents, including Answer Financial. Esurance serves self-directed, brand-sensitive customers. Encompass brand auto, homeowners, umbrella and other insurance products, sold predominantly in the form of a single annual household (package) policy, are distributed through independent agencies that serve consumers who prefer personal advice and assistance from an independent adviser and are brand neutral. Encompass brand products are distributed through approximately 2,300 independent agencies. Answer Financial, a personal lines insurance agency, serves self-directed, brand-neutral consumers who want a choice between insurance carriers. It offers comparison quotes for auto and homeowners insurance from approximately 25 insurance companies through its website and over the phone and receives commissions for this service. Allstate’s Your Choice Auto insurance allows qualified customers to choose from various options, such as Accident Forgiveness, Deductible Rewards, Safe Driving Bonus, and New Car Replacement. The company also offers a Claim Satisfaction Guarantee feature that promises a return of premium to Allstate brand standard auto insurance customers dissatisfied with their claims experience. Allstate House and Home insurance is the company’s homeowners product that provides options of coverage for roof damage, including graduated coverage and pricing based on roof type and age. Good Hands Rescue is a service that provides pay on demand access to roadside services. The company’s Allstate branded Drivewise and its Esurance branded DriveSense offerings are telematic-based insurance programs that use a mobile application or an in-car device to capture driving behaviors and reward customers for driving safely. The Drivewise mobile application also provides customers with information and tools to encourage safer drivi
(ALS:German Stock Exchange)
2775 Sanders Road
Northbrook, IL 60062
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