Arthur J. Gallagher & Co. provides insurance brokerage and consulting services and third-party claims settlement and administration services to entities in the United States (U.S.) and internationally. Segments The company’s segments include Brokerage and Risk Management. Brokerage This segment consist of retail and wholesale insurance brokerage operations. The company’s retail brokerage operations negotiate and place property/casualty, employer-provided health and welfare insurance, and healthcare exchange and retirement solutions principally for middle-market commercial, industrial, public entity, religious and not-for-profit entities. Many of the company’s retail brokerage customers choose to place their insurance with insurance underwriters, while others choose to use alternative vehicles, such as self-insurance pools, risk retention groups or captive insurance companies. The company’s wholesale brokerage operations assist its brokers and other unaffiliated brokers and agents in the placement of specialized, and insurance programs. The company’s primary sources of compensation for its retail brokerage services are commissions paid by insurance companies, which are usually based upon either a percentage of the premium paid by insureds, and brokerage and advisory fees paid directly by its clients. For wholesale brokerage services, the company generally receives a share of the commission paid to the retail broker from the insurer. Commission rates are dependent on a number of factors, including the type of insurance, the particular insurance company underwriting the policy and whether the company acts as a retail or wholesale broker. Advisory fees are dependent on the extent and value of the services the company provides. The company operates its brokerage operations through a network of approximately 570 sales and service offices located throughout the U.S. and in 30 other countries. Most of these offices are fully staffed with sales and service personnel. In addition, the company offers client-service capabilities in approximately 150 countries around the world through a network of correspondent brokers and consultants. Retail Insurance Brokerage Operations The company’s retail brokerage operations place all lines of commercial property/casualty and health and welfare insurance coverage. The company’s retail brokerage operations are organized in approximately 500 geographical profit centers primarily located in the U.S., Australia, Canada, the Caribbean, New Zealand and the United Kingdom (U.K.), and operate within certain key niche/practice groups. Wholesale Insurance Brokerage Operations The company’s wholesale brokers assist its retail brokers and other non-affiliated brokers in the placement of insurance. These brokers operate through approximately 70 office locations primarily located across the U.S., Bermuda and through its approved Lloyd’s of London brokerage operation. In certain cases, the company acts as a brokerage wholesaler and, in other cases, it acts as a managing general agent or managing general underwriter distributing specialized insurance coverages for insurance carriers. Managing general agents and managing general underwriters are agents authorized by an insurance company to manage all or a part of the insurer’s business in a specific geographic territory. Activities they perform on behalf of the insurer may include marketing, underwriting, issuing policies, collecting premiums, appointing and supervising other agents, paying claims and negotiating reinsurance. Risk Management This segment provides contract claim settlement and administration services for enterprises that choose to self-insure some or all of their property/casualty coverages and for insurance companies that choose to outsource some or all of their property/casualty claims departments. Approximately 69% of the company’s risk management segment’s revenues are from workers’ compensation related claims, 27% are from general and commercial auto liability related claims and 4% are from property related claims. In addition, the company generates revenues from integrated disability management (employ
arthur j gallagher & co (AJG:New York)
The Gallagher Centre
2 Pierce Place
Itasca, IL 60143
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