Workplace and Direct to Customer. Retail Channel – Aegon Retirement Choices (ARC) Aegon UK offers a digital proposition to independent financial advisors and strategic partnerships. ARC helps advisors and their customers with the transition from work to retirement. ARC uses digital technology to deliver a method of saving for retirement, taking income in retirement, and dealing with changing circumstances. It also provides valuable online reporting and lifestyle tools that enable advisors to demonstrate their professionalism and display their charges for advice in a transparent way. In addition to the Self Invested Pension Plan – which provides a range of pre-and post-retirement investment options for high-net-worth customers (including insured funds and a range of open-ended investment companies) – Individual Savings Accounts and General Investment Accounts are also offered. Aegon UK offers two versions of the proposition targeted at distinct market segments, such as a full-wrap service, which includes multiple wrapper choices, fully open architecture fund choice and digital advisor/ customer self-service access; and ‘One Retirement’, a standalone pension accumulation and drawdown product, designed to be a single-point solution for customers that do not have a set of needs. Aegon UK’s Retail sales team has been increasing adoption of the proposition by helping Independent Financial Advisors (IFAs) to upgrade existing business and to acquire new assets from other providers. Aegon Ireland products are sold through Aegon UK’s retail advisor channel in the United Kingdom. In Germany, Aegon Ireland has its own branch office in Frankfurt and has various distributors and a customer service team. Business in France is conducted through a reinsurance contract with AG2R La Mondiale. Aegon Ireland offshore investment bonds are offered in the U.K., and are distributed through the ARC proposition, other third-party propositions, banks and financial advisors. Products Aegon UK’s main product focus is on retirement solutions and protection products. Retirement Solutions Aegon UK provides a range of personal and corporate pensions and pension-related products. These include individual saving accounts; flexible personal pensions; self-invested personal pensions; platform-based corporate pension schemes; transfers from other retirement plans; phased retirement options and income drawdown; secure retirement income (SRI), a new retirement solution that bridges the gap between annuities and income drawdown products. It offers customers a guaranteed income for life, in addition to continued control over their investments. This product is unique in offering a guaranteed pension product integrated into a digital proposition. The underlying guarantee is reinsured by Aegon Ireland PLC, as well as a range of unit-linked guarantee investment products that provide valuable guarantees for the at-retirement market. These include an offshore investment plan, which provides a guaranteed income for life, and an offshore bond, which provides capital guarantees (offered by Aegon Ireland PLC). Protection Products Aegon UK offers a range of products for individual customers, including life cover, critical illness, income protection, and offshore investment bonds. The target market is wealthier customers over the age of 40, where Aegon UK’s underwriting expertise helps it to provide a customer-centric proposition. This also provides a strong overlap with the target customers for Aegon Retirement Choices, giving opportunities to leverage sales and promotional activity. In addition, Aegon UK offers a range of protection products for small and medium-sized companies that wish to insure key personnel. This is a key market for the company, and the company protects 400,000 customers. Packaged Products Packaged products are those managed by the company’s Traditional Pensions Business and include various individual and corporate pensions, with-profits products and annuity products. Regulation and Supervision All relevant Aegon UK companies based in the United Kingdom are regulated by the Prudential Regulation Authority
aegon nv (AGN:EN Amsterdam)
The Hague, 2591 TV
Phone: 31 70 344 3210
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