provided GPRS roaming with 198 networks in 101 countries. The company provided CAMEL roaming through 56 operators in 44 countries. In Bangladesh, as of December 31, 5 the company had active roaming agreements with 588 GSM networks in 214 countries. In addition, it had GPRS roaming facilities in 278 networks in 133 countries. The company also offers in-flight and maritime roaming with Emirates Airlines and Malaysian Airlines. In Laos, as of December 31, 2015, the company had active roaming agreements with 301 networks in 148 countries. It provided GPRS roaming with 198 networks in 101 countries. The company also provided CAMEL roaming through 26 operators in 16 countries. Interconnect The company has various interconnection agreements with mobile and fixed-line operators in Africa and Asia under which it provides traffic termination services. Sales of Equipment and Accessories Handset Offerings: In order to stimulate mobile phones and smart phones penetration, the company offers to its customers a selection of handsets and Internet devices, which the company sources from various suppliers. USB Modems: In Africa & Asia, the company offers its customers wireless Internet access through GPRS/EDGE and 3G networks using special Plug&Play-USB modems. In addition to providing Internet access, USB modems provide other functionalities, such as balance top-up, tariff changing and easy management of other services in USB modem interfaces. Marketing and Distribution In Pakistan, the company offers a portfolio of tariffs and products designed to cater to the needs and requirements of specific market segments, including mass-market customers, youth customers, personal contract customers, SOHOs (with 1 to 5 employees), SMEs (with 6 to 50 employees) and enterprises (with approximately 50 employees). The company offers corporate customers various postpaid plan bundles, which include on-net minutes, variable discount for closed user groups and follow-up minutes based on bundle commitment. As of December 31, 2015, the company’s sales channels included 7 company stores, 21 business centers, a direct sales force of approximately 129 employees, 350 franchise stores, 73 contractual direct-selling representatives, and approximately 207,000 third party retailers. In Bangladesh, the company offers its customers various national prepaid and postpaid tariff plans, focusing on mass, youth and B2B segments. The company divides its primary target customers into five categories, such as high-value customers, public call offices (a telephone facility in a public place providing calling-card-based domestic and international telecommunications services), enterprises (for companies with 15 or more employees), SME accounts (for companies with 1 to 15 employees), and mass customers. The company also offers specific-business value-added services and special pricing based on volume and contractual commitment, which include Fleet Tracking and Bulk SMS. The company provides its large enterprise accounts with specialized customer service and enterprise relationship management. With rapid growth in 3G network, the company is offering a range of 3G products, which cater to the need of different segments to add information on 3G offers. As of December 31, 2015, the company’s sales and distribution channels included 12 company stores, a direct sales force of 72 enterprise sales managers and 80 zonal sales managers for mass market retail sales channels, 94 exclusive franchise stores, 53,611 retail SIM outlets, 213,116 top-up selling outlets and 1,164 Banglalink service points. Banglalink provides customer support through its call center, which is open 24 hours a day and 7 days a week. The call center also includes a corporate customer service team that focuses on corporate customers and SMEs. The company provides its large enterprise accounts with specialized customer service and enterprise relationship management. With rapid growth in 3G network, the company is offering a range of 3G products, which cater to the need of different segments to add information on current 3G offers. In Laos, the company offers pricing plans for co
vimpelcom ltd-spon adr
(35V:German Stock Exchange)
The Rock Building
Claude Debussylaan 88
Amsterdam, 1082 MD
Phone: 31 20 797 7200
Fax: 31 20 797 7201www.vimpelcom.com
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