tics services, including market research and competitive intelligence, patient level data analysis, physician and drug analysis, social media monitoring and data management. Infrastructure, Manufacturing and Services The company’s infrastructure, manufacturing and services offerings include enterprise processes, such as F&A, indirect procurement and IT operations. The company’s industry specific solutions include industrial internet solutions, aftermarket services support, industrial asset optimization, engineering services covering the complete product lifecycle from concept to release and sustaining engineering, supply chain management, direct procurement and logistics services. Healthcare The company’s healthcare expertise covers a spectrum of services, including transactional processes, advanced technology, analytics and consultative and transformational solutions for payers, providers and pharmacy benefit managers. The company’s payer solutions help manage the life cycle of a claim, from claims processing and adjudication to claims recovery and payment integrity. The company’s regulatory compliance solutions for both payers and providers include planning, business alignment systems change management, training and testing. The company’s FX suite of products, which is delivered using a business process as a service (BPaaS) model, helps payers in the areas of ICD-10 transition, DRG shift analysis and payment neutrality. The company’s services for accountable care organizations provide support for setup, population health, revenue administration and performance management. High Tech The company’s high tech services include service support, including customer care service, technical product support and aftermarket services; lead-to-cash; sales force commission management; supply chain and consumer analytics; and enterprise services, such as F&A, sourcing and procurement, and IT operations. In addition to these vertical activities, the company’s process expertise spans various service areas, including F&A services, core industry operations services, analytics and research, business consulting and enterprise risk consulting, transformation services, supply chain and procurement services, enterprise application services, IT infrastructure management services, and collections and customer services. F&A The company provides F&A services. Its services include Accounts Payable (AP), Order to Cash (OTC), Record to Report (R2R), and Enterprise Risk and Compliance services. The company’s AP services span the AP function and include document management, invoice processing, approval and resolution management, and T&E processing. The company’s OTC services cover customer master data management, credit and contract management, fulfillment, billing, collections, and dispute management services. The company’s R2R services include accounting, closing and reporting, including SEC reporting, treasury, tax services, financial planning and analysis, and product cost accounting. Genpact Enterprise Risk and Compliance specializes in operational risk, SOX advisory, third-party risk management and regulatory compliance with services, such as enterprise risk management, internal audits, FCPA and IT risk management. In addition to managing the company’s clients’ F&A processes, it helps them design, transform, and run their finance operating models to achieve performance. Genpact Systems of Engagement for F&A creates an agile technology layer that complements existing systems of record, providing continuity of information and operations across the enterprise. The company’s Systems of Engagement modules for OTC, AP, and R2R support smart processes, detailed analytics, and a host of agile technologies, including proprietary cloud-based technology platforms and bolt-on, best-of-breed solutions from the company’s technology partners. The company’s F&A services also include SEP frameworks and solutions, which aim to improve client processes. Core Industry Operations Services The company helps its clients design, transform and run core enterprise operations specific to their industries. On the foundation of domain
genpact ltd (35G:German Stock Exchange)
22 Victoria Street
Hamilton, HM 12
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