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Last $52.00 USD
Change Today -1.33 / -2.49%
Volume 725.4K
VRNT On Other Exchanges
As of 8:10 PM 09/1/15 All times are local (Market data is delayed by at least 15 minutes).

verint systems inc (VRNT) Snapshot

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Day High
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52 Week High
06/3/15 - $66.45
52 Week Low
09/2/14 - $50.09
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Current Stock Chart for VERINT SYSTEMS INC (VRNT)

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verint systems inc (VRNT) Details

Verint Systems Inc. provides actionable intelligence solutions and value-added services worldwide. The company operates through three segments: Enterprise Intelligence Solutions, Communications and Cyber Intelligence Solutions, and Video and Situation Intelligence Solutions. The Enterprise Intelligence Solutions segment provides engagement, speech, text, and desktop and process analytics; enterprise feedback, case, knowledge, email and whitemail, quality, customer communities, workforce, and performance management; identity authentication and fraud detection, and employee desktop; Web self-service; live chat and co-browse; social engagement; recording; and eLearning and coaching solutions. The Communications and Cyber Intelligence Solutions segment offers cyber security threat protection; network, tactical, Web, cloud, and open source intelligence; and service provider compliance solutions. The Video and Situation Intelligence Solutions segment provides situational awareness platform, enterprise video management software, video analytics, edgeVMS, and public safety media recorder solutions. The company also offers a range of customer services, including implementation and training, consulting and managed, and maintenance support services, as well as mobile device tracking solutions for security applications. It serves government, law enforcement, transportation, critical infrastructure, and commercial organizations; and financial services, retail, and telecommunications service provider industries. The company sells its solutions through its direct sales team; and through indirect channels, such as distributors, systems integrators, value-added resellers, and original equipment manufacturer partners. Verint Systems Inc. was founded in 1994 and is headquartered in Melville, New York.

4,900 Employees
Last Reported Date: 06/3/15
Founded in 1994

verint systems inc (VRNT) Top Compensated Officers

Chief Executive Officer, President, Corporate...
Total Annual Compensation: $722.8K
Chief Financial Officer, Principal Accounting...
Total Annual Compensation: $406.0K
President of Enterprise Intelligence Solution...
Total Annual Compensation: $406.0K
Chief Strategy Officer, Corporate Officer and...
Total Annual Compensation: $394.0K
Chief Legal Officer, Chief Compliance Officer...
Total Annual Compensation: $372.3K
Compensation as of Fiscal Year 2015.

verint systems inc (VRNT) Key Developments

PCCW Teleservices Collaborates with Verint®Systems Inc. to Enhance Customer Engagement

Verint®Systems Inc. announced that PCCW Teleservices is bringing customer engagement to the next level with the deployment of Verint’s latest speech analytics solution. With the offering, PCCW Teleservices has advanced capabilities in call recording, quality management and speech analytics in English, Cantonese and Mandarin to capitalize on potential opportunities and enhance the customer experience. PCCW Teleservices is the first business process outsourcing (BPO) company in the Greater China region to deploy this latest version. PCCW Teleservices has already deployed Verint’s latest workforce optimization solution in Hong Kong and has plans to implement it in mainland China next, offering customers in these two markets smarter engagement, real-time guidance and enhanced employee productivity. The latest Verint solution, which was purchased last month, can help PCCW Teleservices’ customers visualize and analyze omnichannel customer journeys and acquire a faster, smarter and more accurate speech analytics capability to help deliver positive customer experiences. The newly re-architected speech analytics solution provides a more intelligent, faster and accurate way to analyze phone calls through automated theme identification, providing new levels of insights out-of-the-box and even richer context of spoken phrases and root causes. This approach reduces the potential for missed insights that can occur with manual categorization, enabling organizations to respond rapidly, seize opportunities and engage in corrective actions as needs arise. In addition, new capabilities in Verint’s latest workforce optimization release, such as embedded voice biometrics technology, helps improve the customer experience and reduce fraud-related losses and call handle time. To help ensure that the outcome of every interaction is positive, new desktop analytics enhancements drive improved scripting which—in combination with real-time speech analytics and notifications—provides employees with validated next-best action recommendations to improve the service experiences and help organizations maximize opportunities to increase customer loyalty.

Verint Systems Inc. and Vidyo, Inc. Collaborate to Integrate Video Calls into Omnichannel Customer Engagement Centers

Verint Systems Inc. and Vidyo, Inc. announced their collaboration to bring video to customer engagement centers. The combined offerings allow businesses to bring greater insight into customer interactions by integrating video calls using the VidyoWorks platform with Verint’s engagement management and voice recording solutions—both part of the company’s broader customer engagement optimization portfolio. Together with the VidyoWorks platform, Verint Engagement Management helps enable video interactions between customers and service employees. The Verint solution is designed to deliver consistent, complete and contextual service capabilities for true omnichannel customer engagement. The VidyoWorks platform is a software-based video collaboration solution that provides consistent HD quality video communication across consumer devices over the Internet and 3G/4G/LTE mobile networks. Verint’s engagement management solution combines the benefits of knowledge-based interaction support and enhanced customer engagement with video interactions. The VidyoWorks solution also can be easily integrated into an organization’s infrastructure, applications and workflows. Verint’s voice recording software provides full-time and compliance recording to help contact centers increase operational effectiveness, reduce liability and comply with industry guidelines. The combination of voice recording and video can help further enhance enterprise performance and the overall customer experience.

Verint Systems Inc. Extended its Customer Engagement Optimization Portfolio with the Addition of Enterprise-Class Community Solution

Verint Systems Inc. announced that it has extended its customer engagement optimization portfolio with the addition of an enterprise-class community solution. As a result, organizations can uniquely provide actionable intelligence across customer's omnichannel experiences to include voice, chat, email, web self-service, and now customer and employee communities. By integrating communities into their customer support and marketing strategies, organizations can lower their service costs, redirecting routine customer queries to their communities for quick answers to frequently asked questions. Through powerful analytics, they also can gain critical insights into buying trends and patterns; evaluate marketing content and campaign effectiveness; enhance social selling; take action on voice of the customer feedback about products, services and overall experiences; and heighten loyalty. The Telligent community solution as part of Verint will help organizations foster customer-to-customer and employee-to-employee collaboration and trust, share information, and support and drive enhanced self-service and social support, while fostering new levels of customer and employee engagement.


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Industry Average

Valuation VRNT Industry Range
Price/Earnings 100.0x
Price/Sales 2.8x
Price/Book 3.2x
Price/Cash Flow 40.9x
TEV/Sales 1.9x

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