Last $11.49 USD
Change Today -0.06 / -0.52%
Volume 603.1K
SAAS On Other Exchanges
Symbol
Exchange
Berlin
As of 5:20 PM 03/5/15 All times are local (Market data is delayed by at least 15 minutes).

incontact inc (SAAS) Snapshot

Open
$11.59
Previous Close
$11.55
Day High
$11.67
Day Low
$11.43
52 Week High
03/2/15 - $11.93
52 Week Low
05/15/14 - $7.35
Market Cap
705.2M
Average Volume 10 Days
930.8K
EPS TTM
$-0.14
Shares Outstanding
61.4M
EX-Date
--
P/E TM
--
Dividend
--
Dividend Yield
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Current Stock Chart for INCONTACT INC (SAAS)

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incontact inc (SAAS) Details

inContact, Inc. provides cloud contact center software solutions, and network connectivity services in the United States. The company operates in two segments, Software and Network Connectivity. It offers inContact ACD, an automatic call distributor; inContact IVR, an interactive voice response solution; inContact Personal Connection Outbound, a patented technology, which eliminates legacy dialers’ delays in greeting the caller; and inContact ECHO that gathers the opinion of the user and presents the analysis of the feedback directly to supervisors and agents. The company also provides inContact Workforce Management, which forecasts demand, schedules workforce, analyzes and optimizes staffing, and reports real-time adherence in contact centers; inContact Quality Monitoring that provides insights into agent performance and customer satisfaction; InContact Screen Recording, which provides compliance level screen recording functionality for voice channel interactions; and inContact Discover, a cloud contact center platform designed for the midmarket. In addition, it offers inContact CTI, a computer telephony integration solution; and inContact Integrations for the integration of hardware and software solutions at customer sites. Further, the company provides inContact Analytics-Drive Quality to capture, evaluate, and learn from customer interactions using audio files; and inContact inView, an optimization solution that aggregates performance data from disparate systems, as well as inContact Network Connectivity, which provides time division multiplexing and voice over Internet protocol connectivity, and toll-free and local-number services. inContact, Inc. offers professional support services; and operates as a domestic and international network connectivity reseller and aggregator. The company was formerly known as UCN, Inc. and changed its name to inContact, Inc. in January 2009. inContact, Inc. was founded in 1994 and is headquartered in Salt Lake City, Utah.

incontact inc (SAAS) Top Compensated Officers

Chief Executive Officer, President and Direct...
Total Annual Compensation: $300.0K
Chief Financial Officer and Executive Vice Pr...
Total Annual Compensation: $250.0K
Chief Marketing Officer and Executive Vice Pr...
Total Annual Compensation: $303.0K
Executive Vice President of Sales
Total Annual Compensation: $250.0K
Compensation as of Fiscal Year 2013.

incontact inc (SAAS) Key Developments

inContact, Inc. Presents at 8th Annual Cloud Services 1-on-1 Conference, Mar-05-2015

inContact, Inc. Presents at 8th Annual Cloud Services 1-on-1 Conference, Mar-05-2015 . Venue: Grand Hyatt, Grand Central, New York, New York, United States. Speakers: Gregory S. Ayers, Chief Financial Officer, Principal Accounting Officer and Executive Vice President, Paul Jarman, Chief Executive Officer, President and Director.

inContact, Inc. to Provide Cloud Solutions to Travel Company

inContact, Inc. has announced that a travel company will move 650 agents in 10 centers across the US and internationally to the inContact cloud. This new customer was looking for a single cloud system to connect multiple business units with a flexible but unified system to accommodate growing operations. The inContact platform will connect all operations for greater efficiency, and will handle all customer service channels including inbound and outbound voice traffic, chat functionality and email. The inContact platform will connect all operations for greater efficiency, and will handle all customer service channels including inbound and outbound voice traffic, chat functionality and email. Advanced features, quality and reliability of service were primary considerations for the travel leader when it selected inContact's solution which will include the core multi-channel Automatic Call Distributor and Interactive Voice Response system, integrated with the customer's existing CRM, and a customized suite of inContact Workforce Optimization tools designed to boost both the efficiency and the effectiveness of the customer experience that it provides.

inContact, Inc. Announces Unaudited Consolidated Earnings Results for the Fourth Quarter and Full Year Ended December 31, 2014; Provides Consolidated Earnings Guidance for 2015

inContact, Inc. announced unaudited consolidated earnings results for the fourth quarter and full year ended December 31, 2014. For the quarter, total net revenue was $49,424,000 against $35,070,000 a year ago. Loss from operations was $5,456,000 against $3,547,000 a year ago. Loss before income taxes was $5,392,000 against $3,636,000 a year ago. Net loss and comprehensive loss was $5,583,000 or $0.09 per basic and diluted share compared to $3,919,000 or $0.07 per basic and diluted share a year ago. Adjusted EBITDA was $1,199,000 against $990,000 a year ago. Non-GAAP net loss was $2,916,000 or $0.05 per basic and diluted share compared to $2,471,000 or $0.04 per basic and diluted share a year ago. For the year, total net revenue was $171,784,000 against $130,037,000 a year ago. Loss from operations was $19,272,000 against $9,479,000 a year ago. Loss before income taxes was $19,634,000 against $9,830,000 a year ago. Net loss and comprehensive loss was $10,563,000 or $0.18 per basic and diluted share compared to $10,203,000 or $0.19 per basic and diluted share a year ago. Net cash provided by operating activities was $5,245,000 against $7,566,000 a year ago. Purchases of property and equipment were $13,273,000 against $5,400,000 a year ago. Adjusted EBITDA was $4,942,000 against $6,209,000 a year ago. For 2015, the company anticipates consolidated revenues to be between $205 and $210 million. The company expects adjusted EBITDA will be between $9 and $10 million. On a GAAP basis, the company anticipates a net loss of $0.3 per share to $0.39 per share. On a non-GAAP basis, the company expects a net loss of $0.12 per share to $0.17 per share.

 

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SAAS

Industry Average

Valuation SAAS Industry Range
Price/Earnings NM Not Meaningful
Price/Sales 4.1x
Price/Book 6.8x
Price/Cash Flow NM Not Meaningful
TEV/Sales 3.8x
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