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Last €67.60 EUR
Change Today +0.71 / 1.06%
Volume 107.5K
As of 11:35 AM 07/31/15 All times are local (Market data is delayed by at least 15 minutes).

teleperformance (RCF) Snapshot

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52 Week High
04/22/15 - €71.00
52 Week Low
10/16/14 - €42.71
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Average Volume 10 Days
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Dividend Yield
Current Stock Chart for TELEPERFORMANCE (RCF)

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teleperformance (RCF) Details

Teleperformance Société Anonyme provides outsourced multichannel customer experience management services to corporations and administrative bodies worldwide. The company conducts its operations primarily through the English-Speaking and Asia-Pacific Region, the Ibero-LATAM Region, and Continental Europe and MEA Region segments. It offers digital solutions, including social media mapping, social interaction management, and actionable insight solutions, as well as e-Performance solution that facilitate organizations to engage, interact, and connect their brand with customers in various social media channels. The company also provides business process outsourcing non-interaction solutions; mobility solutions; location selection solutions, such as offshore and nearshore, and multilingual EURO hubs, as well as HomeBase, a Work-At-Home-Agent platform; contact center solutions, including customer care, technical support, and sales solutions; and Internet interactions that offer a suite of services, which provide solutions by lines of business, segmentation, operating systems, and devices. In addition, the company offers analytics solutions, such as InTouch, an in-depth analysis solution; Smart Cast, a forecasting solution; and On Target, a predictive solution. Further, it provides outsourced face-to-face contact center solutions to governments, private organizations, and utility companies; credit and collection solutions, including accounts receivables management solutions; self-service and infrastructure solutions; and multichannel strategy solutions. As of March 24, 2015, the company operated approximately 135,000 computerized workstations and approximately 270 contact centers in 62 countries; and managed programs in approximately 75 languages and dialects on behalf of international companies operating in various industries. Teleperformance Société Anonyme was incorporated in 1910 and is based in Paris, France.

182,000 Employees
Last Reported Date: 07/28/15
Founded in 1910

teleperformance (RCF) Top Compensated Officers

Chief Executive Officer, Director, Chief Exec...
Total Annual Compensation: €2.5M
Founder, Chairman of the Board, Managing Dire...
Total Annual Compensation: €4.0M
Compensation as of Fiscal Year 2014.

teleperformance (RCF) Key Developments

Teleperformance S.A. Announces Consolidated Earnings Results for the First Half Ended June 30, 2015; Confirms Earnings Guidance for the Full Year 2015

Teleperformance S.A. announced consolidated earnings results for the first half ended June 30, 2015. For the period, the company reported revenues of €1,658 million, operating profit of €126 million, profit before taxes of €122 million, net profit of €83 million or €1.45 per basic and diluted share, net cash flow from operating activities of €181 million, acquisition of intangible assets and property, plant and equipment of €88 million compared to the revenues of €1,245 million, operating profit of €89 million, profit before taxes of €84 million, net profit of 57 million or €1 per basic and diluted share, net cash flow from operating activities of €91 million, acquisition of intangible assets and property, plant and equipment of €77 million for the same period a year ago. EBITA before non-recurring items was €144 million compared to €100 million a year ago. Based on half-year results, the company is confirming its full-year 2015 guidance, targeting at least 7% like-for-like revenue growth and an EBITA margin of at least 10.3%, despite the increase in certain costs due to measures required to strengthen data security and the unfavorable geographical mix effect stemming from business trend with some clients. In addition, the company expects to deliver a strong growth in its net free cash flow against 2014.

Teleperformance S.A. Approves 2014 Dividend, Payable on May 21, 2015

Teleperformance S.A. approved 2014 dividend of EUR 0.92 per share which is higher than the prior year's. The ex-dividend date is May 19, 2015 and the payment date is May 21, 2015.

Teleperformance Announces Approval of New Patent by United States Patent and Trademark Office

Teleperformance announced an innovation that brings its customers and the market a new technology solution, ESP. This solution accelerates the entry speed of confidential consumer data while securing the information capture process. On May 5, 2015 the Government of United States of America, through its U.S. Patent and Trademark Office, issued Teleperformance a U.S. patent for securely and efficiently processing telephone orders through ESP. With the Teleperformance ESP innovation, orders and payments as well as other confidential information can be captured through the phone automatically without human intervention. In short, ESP greatly reduces the risk of fraud or theft of information. ESP also allows information to be entered more quickly and thus generates a faster, more secure and better customer experience while reducing costs for companies adopting this technology. With ESP, a consumer does not need to give their address or credit card number to an operator when ordering a product or requesting service. All sensitive information is transmitted through a system of secure tokens in the background using biometric information provided by the consumer. With ESP, Teleperformance has created a new contact center information security and customer service efficiency benchmark protected by a U.S. patent recognizing this innovation.


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Price/Earnings 21.7x
Price/Sales 1.2x
Price/Book 2.3x
Price/Cash Flow 11.7x
TEV/Sales 0.9x

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