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Last €55.58 EUR
Change Today +0.07 / 0.13%
Volume 0.0
NSY On Other Exchanges
Symbol
Exchange
NASDAQ GS
Tel Aviv
Frankfurt
As of 1:37 PM 04/27/15 All times are local (Market data is delayed by at least 15 minutes).

nice systems ltd-spons adr (NSY) Snapshot

Open
€54.47
Previous Close
€55.51
Day High
€55.68
Day Low
€54.14
52 Week High
03/20/15 - €58.57
52 Week Low
05/9/14 - €26.75
Market Cap
3.4B
Average Volume 10 Days
0.0
EPS TTM
--
Shares Outstanding
61.3M
EX-Date
02/13/15
P/E TM
--
Dividend
€0.61
Dividend Yield
0.91%
Current Stock Chart for NICE SYSTEMS LTD-SPONS ADR (NSY)

nice systems ltd-spons adr (NSY) Related Businessweek News

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nice systems ltd-spons adr (NSY) Details

NICE Systems Ltd. provides software solutions that enable enterprises and security-sensitive organizations to prevent financial crimes and fraud, ensure security and public safety, and provide enhanced customer experiences. The company operates in three segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. Its customer interactions solutions transform the way organizations engage with their customers in communication channels and touch points; and helps organizations know their customers, take the next-best-action in real time, and engage employees to continuously enhance performance. The company provides customer interactions solutions for the communications, banking, insurance, health care, outsourcing, utilities, travel, and entertainment industries. It also offers security solutions that help organizations capture, analyze, and leverage Big Data to anticipate, manage, and mitigate security and safety risks, enhance operations, and ensure the safety of the general public. In addition, the company provides public safety solutions; physical security information management and situation management solutions; video surveillance and analytics solutions; and intelligence solutions to banks, utility companies, airports, seaports, city centers, transportation systems, and tourist attractions, as well as sporting events and diplomatic meetings. Further, it offers financial crime and compliance solutions, which include real-time and cross-channel fraud prevention, anti-money laundering, brokerage compliance, and enterprise-wide case management for financial institutions and government regulators. The company sells its solutions and products directly to customers, as well as indirectly through selected partners worldwide. NICE Systems Ltd. was founded in 1986 and is headquartered in Ra'anana, Israel.

3,513 Employees
Last Reported Date: 04/2/15
Founded in 1986

nice systems ltd-spons adr (NSY) Top Compensated Officers

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Executives, Board Directors

nice systems ltd-spons adr (NSY) Key Developments

Infomedia Deploys NICE Engage Platform for Unrivaled Scalability and Low TCO

NICE Systems announced that Infomedia is deploying the NICE Engage Platform, making this the first such deal in Asia-Pacific following several other deployments worldwide. The next-generation NICE Engage Platform supports voice, video, and screen recording, as well as archiving and streaming in a single server. In addition, the Advanced Interaction Recorder (AIR) can support more than 5,000 channels per server, which significantly lowers the total cost of ownership for Infomedia and creates a foundation for future growth. The platform also provides unrivaled scalability and offers the company flexibility when moving from one logger to another, with no downtime needed during licensing expansion. Since the platform supports an extensive number of applications and processes, it will enable Infomedia to simultaneously and instantly analyze all incoming call data and use the relevant insights and guidance to engage customers in real time.

NICE Systems Announces the Launch of IVR Journey Analytics

NICE Systems announced the launch of IVR Journey Analytics, a solution designed to reduce customer effort and improve the experience of Interactive Voice Response (IVR), the automated phone system that guides callers through self-service menus. The solution helps organizations optimize the IVR channel, turning what has often been a frustrating process into a perfect experience. The cloud-based IVR Journey Analytics solution is the third addition to NICE's Customer Engagement Analytics platform, which helps organizations sequence and visualize the customer journey to understand why customers are contacting them, predict their next move, and personalize the customer engagement. The system gathers insights from the customer journey prior to, during, and after the IVR interaction. It can determine certain patterns of behavior and then use this information to optimize the IVR experience by whittling down the menu options to provide only the options relevant to the particular journey. It also enables visual mapping so that any IVR service bottlenecks can be easily pinpointed and resolved. NICE IVR Journey Analytics enables organizations to reduce the overall call volume, offer better self-service, and provide faster access to a service rep when needed. This not only facilitates greater customer satisfaction, it also drives significant cost savings - by using the solution to increase the number of calls resolved via IVR, organizations can save millions of dollars annually. Organizations can also use NICE's feedback solution for the IVR channel to solicit real-time customer feedback immediately following either an interaction that was contained in the IVR or an interaction that was handled by a contact center agent. Using speech analytics, they can better understand the drivers of satisfaction and identify insights that enable them to take action to improve the experience. This could include customer service recovery, employee coaching, or process changes, depending on the customer feedback received.

NICE Introduces Voice Quality Metrics to Support Compliance Standards for Trading Recording

NICE Systems announced a new capability for its Trading Recording solution, that will enable financial institutions to conduct a speech quality check on every recorded call. This will help these organizations ensure not only that they are recording 100% of calls for compliance purposes, but also that the voice quality of each call meets the firm's accepted standard. NICE Trading Recording is an advanced solution designed to support day-to-day financial compliance needs. It enables organizations to securely and automatically document all call recordings, and instantly retrieve and replay calls when needed. The newly integrated voice quality check will raise an alarm whenever the technical quality of a recorded call doesn't meet the set company standard. This will allow organizations to identify, in real time, recording channels that are delivering poor quality and quickly fix any technical issues. They can also retroactively scan recordings using the voice quality metrics feature to identify insufficient speech quality on previously recorded calls.

 

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