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Last €55.67 EUR
Change Today +0.63 / 1.15%
Volume 0.0
NSY On Other Exchanges
Tel Aviv
As of 3:38 PM 08/28/15 All times are local (Market data is delayed by at least 15 minutes).

nice systems ltd-spons adr (NSY) Snapshot

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08/5/15 - €61.90
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09/1/14 - €29.44
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nice systems ltd-spons adr (NSY) Details

NICE Systems Ltd. provides software solutions that enable enterprises and security-sensitive organizations to prevent financial crimes and fraud, ensure security and public safety, and provide enhanced customer experiences. The company operates in three segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. Its customer interactions solutions transform the way organizations engage with their customers in communication channels and touch points; and helps organizations know their customers, take the next-best-action in real time, and engage employees to continuously enhance performance. The company provides customer interactions solutions for the communications, banking, insurance, health care, outsourcing, utilities, travel, and entertainment industries. It also offers security solutions that help organizations capture, analyze, and leverage Big Data to anticipate, manage, and mitigate security and safety risks, enhance operations, and ensure the safety of the general public. In addition, the company provides public safety solutions; physical security information management and situation management solutions; video surveillance and analytics solutions; and intelligence solutions to banks, utility companies, airports, seaports, city centers, transportation systems, and tourist attractions, as well as sporting events and diplomatic meetings. Further, it offers financial crime and compliance solutions, which include real-time and cross-channel fraud prevention, anti-money laundering, brokerage compliance, and enterprise-wide case management for financial institutions and government regulators. The company sells its solutions and products directly to customers, as well as indirectly through selected partners worldwide. NICE Systems Ltd. was founded in 1986 and is headquartered in Ra'anana, Israel.

3,513 Employees
Last Reported Date: 04/2/15
Founded in 1986

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nice systems ltd-spons adr (NSY) Key Developments

NICE System' New Solution Uses VoC Feedback to Improve Customer Journey in Real Time

NICE Systems announced a new solution that will allow organizations to use Voice of the Customer (VoC) feedback, in combination with predictive analytics, to positively shape the customer journey in real time. By understanding customer attitudes at various points of engagement across channels and touch points, companies can intercept the journey when necessary and continually adapt it to reduce customer effort, improve retention, and enhance the entire customer experience. NICE Journey VoC combines two technologies’ voice of the customer and journey mapping to create a unique market solution that helps organizations reach all customers at risk (even those who aren't very vocal) to reduce potential churn or defection. By personalizing customer engagement, companies can improve sales opportunities and deliver proactive customer service to improve next call prevention, reduce customer effort, and improve the customer experience. The NICE solution allows organizations to solicit customer feedback after the key stages in a customer's journey. Using key indicators such as CSAT, NPS, and customer effort, companies can evaluate how the customer experience stacks up against what they consider an "ideal" journey. They can also identify high effort/low satisfaction experiences in real time and proactively engage with the customer to create immediate improvements.

NICE Systems Wins 8-Figure Contract from New York City

NICE Systems announced that it has won an 8-figure contract from New York City's Department of Information Technology and Telecommunications in association with the City's ongoing Emergency Communications Transformation Program. The new contract expands on an existing long standing relationship between the company and the City of New York dating back to 2001. Under the contract, the company will expand its support for the ECTP by equipping the City's new 9-1-1 facility with it's public safety call recording and incident management solutions. The site, which is scheduled to open in June of next year.

NICE Systems Revises Earnings Guidance for the Third Quarter and Full Year of 2015

NICE Systems revised earnings guidance for the third quarter and full year of 2015. The company expects third quarter 2015 non-GAAP total revenues from its continued operations to be in a range of $215 million to $225 million against $236 million to $246 million of previous guidance, and non-GAAP fully diluted earnings per share from its continued operations to be in a range of $0.65 to $0.71 against $0.68 to $0.74 of previous guidance. The company revised its guidance to exclude the Physical Security business unit's projected contribution from third quarter non-GAAP total revenues and non-GAAP fully diluted earnings per share. The company now expects full-year 2015 non-GAAP total revenues, on a pro-forma basis as if Physical Security was excluded from the beginning of the year, to be in a range of $914 million to $934 million against $985 million to $1,005 million of previous guidance, and full-year non-GAAP fully diluted earnings per share to be in a range of $2.97 to $3.08 against $3.04 to $3.15 of previous guidance. The company revised its guidance to exclude the Physical Security business unit's projected contribution from full-year non-GAAP total revenues and non-GAAP fully diluted earnings per share.


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