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Last 23,980
Change Today -90.00 / -0.37%
Volume 158.5K
NICE On Other Exchanges
Tel Aviv
As of 10:24 AM 07/29/15 All times are local (Market data is delayed by at least 15 minutes).

nice systems ltd (NICE) Snapshot

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52 Week High
05/18/15 - $26,260
52 Week Low
08/18/14 - $13,270
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nice systems ltd (NICE) Details

NICE Systems Ltd. provides software solutions that enable enterprises and security-sensitive organizations to prevent financial crimes and fraud, ensure security and public safety, and provide enhanced customer experiences. The company operates in three segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. Its customer interactions solutions transform the way organizations engage with their customers in communication channels and touch points; and helps organizations know their customers, take the next-best-action in real time, and engage employees to continuously enhance performance. The company provides customer interactions solutions for the communications, banking, insurance, health care, outsourcing, utilities, travel, and entertainment industries. It also offers security solutions that help organizations capture, analyze, and leverage Big Data to anticipate, manage, and mitigate security and safety risks, enhance operations, and ensure the safety of the general public. In addition, the company provides public safety solutions; physical security information management and situation management solutions; video surveillance and analytics solutions; and intelligence solutions to banks, utility companies, airports, seaports, city centers, transportation systems, and tourist attractions, as well as sporting events and diplomatic meetings. Further, it offers financial crime and compliance solutions, which include real-time and cross-channel fraud prevention, anti-money laundering, brokerage compliance, and enterprise-wide case management for financial institutions and government regulators. The company sells its solutions and products directly to customers, as well as indirectly through selected partners worldwide. NICE Systems Ltd. was founded in 1986 and is headquartered in Ra'anana, Israel.

3,513 Employees
Last Reported Date: 04/2/15
Founded in 1986

nice systems ltd (NICE) Top Compensated Officers

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nice systems ltd (NICE) Key Developments

NICE Systems Introduces New Actimize Customer Due Diligence Suite

NICE Systems announced the launch of the new Actimize Customer Due Diligence Suite, the first enterprise-ready, out of the box solution that addresses "branch to bank" customer risk, while managing requirements for due diligence and entity monitoring regulations. The new Actimize CDD Suite seamlessly integrates with third party data sources and proactively monitors breaking news with "always on" risk assessment to provide continually updated customer risk profiles and enriched investigations. Built upon the company Actimize's decade-long understanding of CDD applications gained from customer implementations around the world, the new Actimize CDD Suite enables financial institutions to centrally manage CDD operations and to support multiple Know-Your-Customer, CDD, and Enhanced Due Diligence processes. The new Actimize CDD Suite also addresses anti-bribery and corruption vendor management requirements and will be rolling out to many types of large corporations, in addition to financial institutions. The new Actimize CDD Suite provides a 360-degree view of customer risk by combining a multitude of capabilities into a single solution. First, it allows a seamless integration of negative news and third party data directly to the institution's risk profiles and ties external data into the institution's risk rating. Second, it constantly scans global news sources for any new events and notifies the institution so that the institution can take proactive action to evaluate the news. Third, it streamlines the customer experience by allowing front-office relationship managers to assess risk in real-time during the onboarding process. These processes work together along with additional research tools to manage investigation, reporting and auditing. The new Actimize CDD Suite also makes sure all products and divisions globally are using the same consistent risk scoring methodology. Using the new Actimize CDD Suite's Onboarding Model for the "branch to the bank" strategy, front office relationship managers can easily assess and mitigate risk during the onboarding process while the customer is still in the bank, accelerate customer intake and avoid human errors. Other new functionalities in the new Actimize CDD Suite include the EDD Investigator, which removes subjectivity and automates the risk mitigation process with seamless integration to negative news and adverse media data sources resulting in more accurate risk assessment and quicker due diligence investigation resolution. The new Actimize CDD Suite integrates Alacra Inc.'s customer onboarding and KYC tool, Alacra Compliance Enterprise, into Actimize's CDD anti-money laundering solution. Created to leverage external data sources to offer enhanced real-time data investigations, Alacra's tool works with the Actimize CDD solution to proactively monitor the latest breaking news and other pertinent data changes, providing financial institutions a proactive system which monitors both internal and external risks.

NICE Systems Announces New Solution Suite

NICE Systems announced a new solution suite to help organizations manage customer dissatisfaction at an early stage, prevent the escalation of complaints, and proactively address the issues that lead to customer grievances. In doing so, the NICE Complaints Management Suite will help these companies improve the customer experience while also satisfying regulatory requirements. The NICE Complaints Management solution is based on a unique combination of advanced speech, text and desktop analytics. This allows companies to automatically detect complaints inferred from customer interactions across various channels. It also provides a platform to manage and monitor complaints status, generate reports and statistics, and proactively resolve customer issues before they are escalated.

NICE Systems Announces NICE Inform Audio Analytics, a New Analytics Solution

NICE Inform Audio Analytics, a new analytics solution from NICE Systems, accelerates and simplifies this process, enabling precise, fast searching and categorization of audio content using key words and phrases. NICE Inform Audio Analytics offers significant improvements by enabling the search of audio content based on words and phrases spoken within the recording. Audio recordings are automatically analyzed right after they are recorded, or in the case of body-worn cameras or other off-line audio, the audio analytics can be applied when audio is uploaded to the system. As identified words are indexed, audio recordings are then assigned to one or more user-specified categories based on the words or phrases found. This helps in quickly pinpointing calls relevant to a specific investigation, or in identifying quality assurance or compliance issues. NICE Audio Analytics can be used for: Investigations - To retrieve information faster, or find calls that are part of a build-up to an incident that can yield insight into the cause or reveal witnesses. Compliance - To ensure all protocols are being followed according to specific compliance requirements and identify non-compliant employees for remediation. Quality assurance - To improve efficiency and effectiveness of QA by isolating specific types of calls for targeted QA review; to identify problem calls where inappropriate language was used; to automate call analysis to ensure that procedures are being followed and employees are consistently performing to the high standards; and to identify gaps in training or policies that need to be addressed. Operational intelligence - To automate trend reports that highlight the types and quantities of calls taken over specific time periods.


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