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Last $43.25 USD
Change Today -0.74 / -1.68%
Volume 126.4K
ININ On Other Exchanges
As of 1:21 PM 07/7/15 All times are local (Market data is delayed by at least 15 minutes).

interactive intelligence gro (ININ) Snapshot

Previous Close
Day High
Day Low
52 Week High
07/7/14 - $56.03
52 Week Low
10/15/14 - $35.87
Market Cap
Average Volume 10 Days
Shares Outstanding
Dividend Yield

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interactive intelligence gro (ININ) Details

Interactive Intelligence Group, Inc. provides software and services for collaboration, communications, and customer engagement activities worldwide. It primarily offers Customer Interaction Center (CIC) product suite, a multichannel communications platform that can be deployed on-premises or through the cloud as communications as a service (CaaS). The company’s CIC contact center application suite enables contact centers to automate, route, monitor, record, track, and report on phone calls, fax, email, Web interactions, short message service, and social media in a single or multi-site operations; and CIC solution for Unified Communications allows organizations to route live communications to various devices. Its CIC software platform for process automation platform automates and unifies phone calls, faxes, emails, and Web interactions, as well as manages various media types; and Interaction Process Automation solution allows an organization to capture, prioritize, route, escalate, and track each step in a work process. The company also provides interaction Decisions solution, which plans and analysis platform for workforce optimization in contact centers; and accounts receivable management products that offer a set of software solutions to collection agencies, credit departments, debt buyers, creditors, and attorneys to manage debt collection and recovery process. In addition, it offers servers, media servers, gateways and telephone handsets, and networking hardware; Interaction Media Server, Interaction Edge, Interaction Gateway, and Interaction SIP Station appliances; and professional, support, managed, and education services. The company provides its solutions for use in teleservices, insurance, banking, accounts receivable management, utilities, healthcare, retail, technology, government, and business services industries. Interactive Intelligence Group, Inc. was founded in 1994 and is headquartered in Indianapolis, Indiana.

2,122 Employees
Last Reported Date: 03/4/15
Founded in 1994

interactive intelligence gro (ININ) Top Compensated Officers

Co-Founder, Chairman, Chief Executive Officer...
Total Annual Compensation: $475.0K
Chief Financial Officer, Senior Vice Presiden...
Total Annual Compensation: $305.0K
Chief Services Officer and Senior Vice Presid...
Total Annual Compensation: $280.0K
Chief International Officer and Senior Vice P...
Total Annual Compensation: $250.0K
Chief Business Officer and Senior Vice Presid...
Total Annual Compensation: $225.0K
Compensation as of Fiscal Year 2014.

interactive intelligence gro (ININ) Key Developments

Interactive Intelligence Announces General Availability of Customer Engagement, Unified Communications and Collaboration Services

Interactive Intelligence Group Inc. has announced general availability of its latest customer engagement, unified communications and collaboration cloud services. The Interactive IntelligencePureCloud Communicate?, PureCloud Engage? and PureCloud Collaborate? Pro services are now available for purchase in North America, Australia and New Zealand. Availability in other regions will come soon. These latest services are delivered from the company’s new multitenant, enterprise-grade PureCloud? platform designed for rapid deployment, unlimited scalability, and maximum reliability and security.

Interactive Intelligence Group Inc. Launches New Customer Engagement Cloud Service

Interactive Intelligence Group Inc. has launched a new customer engagement cloud service. Interactive Intelligence designed the new service, PureCloud Engage, to help contact centers accelerate business impact, deliver more consistent outcomes, and innovate the customer and agent experience. PureCloud Engage offers multichannel routing, speech-enabled interactive voice response, outbound campaign management, multichannel recording and quality management, reporting, customer relationship management integrations, and graphical scripting. New PureCloud Engage features will be delivered on a continuous basis. Planned features include a unique capability that incorporates advanced behavioral analytics to automatically match customers and agents based on personality profiles, geolocation and automated learning. Another upcoming feature enables customers to browse agent personality profiles to determine the best match then connect via his or her preferred communications channel. PureCloud Engage is delivered from the PureCloud platform, which runs on Amazon Web Services for maximum reliability, scalability and security. The PureCloud platform is the first enterprise-grade, multitenant, distributed cloud platform built for multi-use cases: collaboration, communications and customer engagement. PureCloud Engage will be offered by the Interactive Intelligence global channel of approximately 400 resellers, and by the company’s direct salesforce. PureCloud Engage will be generally available in North America, Australia and New Zealand by June 30, 2015. General availability is planned for the U.K. and Ireland in third quarter 2015. General availability is planned for the rest of Europe, as well as Japan in fourth quarter of 2015. Other international locations to follow.

Interactive Intelligence Group Inc. Elects Mitch Daniels to Board of Directors

Interactive Intelligence Group Inc. has elected Mitch Daniels to its board of directors. Daniels, a former businessman and public official who was Governor of Indiana from 2005 to 2013, present serves as President of Purdue University.


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