Salesforce Launches Next-Generation Community Cloud
May 21 15
Salesforce announced the launch of the next generation of the Community Cloud. With new innovations including Targeted Recommendations, Lightning Community Builder and Templates and Salesforce Files Connect for Google Drive, companies are empowered to connect with customers, partners and employees in a whole new way. Before Community Cloud, companies found it difficult to engage customers, partners and employees in communities that were also connected to their businesses. With Community Cloud, customers can deliver better service, sell more through channel partners and create more engaged employees. Digital communities result in 48% faster case resolution, 48% increase in employee engagement, 45% increase in customer satisfaction and 43% increase in partner sales, according to recent research from Salesforce. The next generation of Community Cloud enables companies to extend this success with new innovations, including: Intelligence: Targeted Recommendations use powerful algorithms to analyze both structured and unstructured data to deliver the most relevant content including posts, resources, files and groups to each member. The new feature identifies experts by understanding the quality of a user's contributions, then surfaces her as a subject-matter expert and recommends her to other community members. Community managers can also suggest content with specific information or post an announcement into the feed and target it to a specific group, member type or individual. Now, a community manager can send a new employee a personalized note to connect her with an onboarding training course, or target a consumer with a coupon for running shoes within a community about fitness. Speed: Lightning Community Builder and Templates enable any business user " not just developers and IT staff " to quickly and easily deploy a customized, branded and mobile-optimized community. Companies can use Lightning Builder to create their own custom community and even develop their own custom apps with Lightning Components and embed them into the community. Engagement: Salesforce Files Connect for Google Drive accelerates engagement by enabling community members to easily collaborate and share any file created or stored in Google Drive. For example, a marketing team can share a Google file into a campaign planning group for easy access and collaboration. Files in Google Drive can also be attached to a record, such as a sales opportunity or service case, placing files into the flow of business and delivering the power of a centralized, universal file-sharing solution. Global Organizations are Connecting with Customers, Partners and Employees in a Whole New Way, businesses of all sizes and across industries use Community Cloud to transform how they connect with customers, partners and employees.
salesforce.com, inc. Announces Unaudited Consolidated Earnings Results for the First Quarter Ended April 30, 2015; Provides Earnings Guidance for the Second Quarter of 2016 and Raises Earnings Guidance for Full Fiscal Year 2016
May 20 15
salesforce.com, inc. announced unaudited consolidated earnings results for the first quarter ended April 30, 2015. For the quarter, the company’s total revenues were $1,511.167 million, an increase of 23% year-over-year, and 27% in constant currency, compared with $1,226.772 million a year ago. Income from operations was $31.105 million against loss from operations of $55.341 million a year ago. Income before provision for income taxes was $18.073 million against loss before provision for income taxes of $84.769 million a year ago. Net income was $4.092 million against net loss of $96.911 million a year ago. Basic and diluted net income per share was $0.01 against basic and diluted net loss per share of $0.16 a year ago. Net cash provided by operating activities was $730.857 million against $473.087 million a year ago. Capital expenditures were $71.087 million against $60.098 million a year ago. Non-GAAP income from operations was $176.765 million against $119.388 million a year ago. Non-GAAP non-operating loss was $6.158 million against $9.915 million a year ago. Non-GAAP net income $108.335 million against $69.516 million a year ago. Non-GAAP diluted earnings per share $0.16 against $0.11 a year ago.
As of May 20, 2015, the company is initiating revenue, earnings per share, and deferred revenue guidance for its second quarter of fiscal year 2016. For the second quarter of 2016, the company’s revenue for the company's second fiscal quarter is projected to be approximately $1.59 billion to $1.60 billion, an increase of 21% year-over-year. GAAP loss per share is expected to be in the range of $0.01 to $0.00, while diluted non-GAAP earnings per share is expected to be in the range of $0.17 to $0.18. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $142 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $39 million, amortization of acquired leases, expected to be approximately $1 million, and net non-cash interest expense related to the 0.25% convertible senior notes, due 2018, expected to be approximately $6 million. Per share estimates assume a GAAP tax rate of approximately 70%, which reflects the estimated quarterly change in the tax valuation allowance, and a projected long-term non-GAAP tax rate of 36.5%. On balance sheet deferred revenue growth for the second fiscal quarter is projected to be in the mid- to high-20’s percentages year-over-year.
In addition, the company is raising its full fiscal year 2016 revenue, earnings per share, and operating cash flow guidance previously provided on February 25, 2015. For the full year 2016, the company’s revenue for the company's full fiscal year 2016 is projected to be approximately $6.52 billion to $6.55 billion, an increase of 21% to 22% year-over-year, which includes an FX headwind of approximately $175 million to $200 million. GAAP loss per share is expected to be in the range of $0.12 to $0.10, while diluted non-GAAP earnings per share is expected to be in the range of $0.69 to $0.71. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $603 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $155 million, amortization of acquired leases, expected to be approximately $3 million, gains on sales of land and building improvements, expected to be approximately $20 million, net non-cash interest expense related to the 0.25% convertible senior notes, due 2018, expected to be approximately $24 million, and lease termination resulting from the first quarter purchase of an office building, expected to be a gain of approximately $37 million. Per share estimates assume a GAAP tax rate of approximately 195%, which reflects the estimated annual change in the tax valuation allowance, and a projected long-term non-GAAP tax rate of 36.5%. Operating cash flow growth for the company's full fiscal year 2016 is projected to be approximately 24% to 25% year-over-year.
SAP Does Not Show Interest In salesforce
May 20 15
SAP SE (DB:SAP) is not interested in buying salesforce.com, inc. (NYSE:CRM), Bill McDermott, Chief Executive Officer of SAP, told Reuters. The statement comes only a few weeks after SAP said in an official announcement a purchase of Salesforce was not in its plans for the future. Dermott said he does not expect big sector players, including Microsoft and IBM, to approach Salesforce because of its current value. The CEO then went even further, saying he does not expect the US company to be bought by an industry representative.