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Last $4.46 USD
Change Today +0.26 / 6.19%
Volume 64.2K
EGAN On Other Exchanges
As of 5:20 PM 05/28/15 All times are local (Market data is delayed by at least 15 minutes).

egain corp (EGAN) Snapshot

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52 Week High
07/7/14 - $7.14
52 Week Low
05/6/15 - $2.82
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egain corp (EGAN) Details

eGain Corporation provides cloud-based and on-site customer engagement software solutions. The company offers eGain 11 applications for businesses to engage, acquire, and serve customers through various engagement channels. Its eGain 11 suite includes eGain Mobile that enables business to offer its eGain-enabled engagement options to mobile users through phone and tablet apps; eGain Social to monitor social networks; and eGain Community for creating and managing online communities or forums, community knowledge harvesting, and single-sourced publishing. The company’s eGain 11 suite also consists of eGain Offers, which helps businesses engage visitors on the company Website and Facebook fan pages; eGain Virtual Assistant for text and speech chat interactions; eGain Cobrowse, which enable phone and chat reps to show customers around the Website, help locate information, and hand-hold them during complex tasks; eGain Chat that enables Website visitors to conduct text and video chats with agents; eGain ClickToCall, which provide Website visitors to request a callback while browsing; and eGain SelfService that supports various self-service access options. In addition, its eGain 11 suite comprises eGain CaseManager, a case logging system; eGain Mail for processing inbound customer emails; eGain Knowledge, which empowers contact center agents with knowledge management; eGain SecureMessaging for secure and authenticated messaging between businesses and customers; and eGain Notify for managing and delivering automatic reminders, alerts, and updates at various stages of customer journey. Further, the company provides consulting, implementation, maintenance, support, and training services. It serves customers operating in the retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics industry sectors. The company was founded in 1997 and is headquartered in Sunnyvale, California.

681 Employees
Last Reported Date: 09/12/14
Founded in 1997

egain corp (EGAN) Top Compensated Officers

Co-Founder, Executive Chairman, Chief Executi...
Total Annual Compensation: $24.0
Chief Financial Officer and Principal Account...
Total Annual Compensation: $220.0K
Senior Vice President of Products and Enginee...
Total Annual Compensation: $200.0K
Compensation as of Fiscal Year 2014.

egain corp (EGAN) Key Developments

Navy Federal Credit Union Selects eGain for Proactive Member Service

eGain announced that Navy Federal Credit Union has selected eGain for proactive member engagement across digital touchpoints. The credit union has selected eGain to provide proactive and harmonized service to its members through its modernized member communications program, based on a 360-degree context of members across the contact center, digital channels, and branch offices. The eGain solution, in conjunction with business process and content management systems, will enable the service organization to proactively notify members about events such as transaction threshold limits reached, credit card expiration, etc. The notifications will be based on members' channel preferences and will be branded uniformly, while integrating with existing systems for relevant data and events.

eGain Corporation Announces Earnings Results for the Third Quarter and Nine Months Ended March 31, 2015; Reiterates Earnings Guidance for the Fiscal Year Ending June 30, 2015 and Provides Earnings Guidance for Fiscal 2016

eGain Corporation announced unaudited consolidated earnings results for the third quarter and nine months ended March 31, 2015. The company reported a net loss for the third quarter ended March 31, 2015 of $2.4 million, or $0.09 per share. This is, however, wider than the net loss of $1.0 million, or $0.04 per share for the third quarter of 2014. Total revenue of $19.2 million was up from $18.0 million for the same quarter last year. Loss from operations was $2,155,000 against $688,000 a year ago. Loss before income tax was $2,450,000 against $782,000 a year ago. Adjusted EBITDA for the fiscal third quarter was $345,000, or $0.01 per share on a basic and diluted basis, compared to $258,000, or $0.01 per share on a basic and diluted basis, for the third quarter of fiscal 2014. For the nine months, total revenue was $58,839,000 and net loss was $9,496,000 or $0.36 per basic and diluted share against total revenue of $51,373,000 and net loss of $4,228,000 or $0.17 per basic and diluted share a year ago. Loss from operations was $9,296,000 against $3,354,000 a year ago. Loss before income tax was $9,706,000 against $3,855,000 a year ago. Adjusted LBITDA was $1,128,000 against $962,000 a year ago. The company is reiterating its previously stated guidance of total annual revenue for fiscal 2015, ending June 30, 2015, of between $80 million and $85 million, and that it expects to exit fiscal 2015 with an adjusted EBITDA run rate of at least 5%. The company provided preliminary fiscal 2016 guidance of total revenue growth between 15% to 20% and adjusted EBITDA of 5%.

eGain Corporation to Report Q3, 2015 Results on May 06, 2015

eGain Corporation announced that they will report Q3, 2015 results at 5:00 AM, Pacific Daylight on May 06, 2015


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