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Last $3.63 USD
Change Today -0.01 / -0.27%
Volume 12.8K
EGAN On Other Exchanges
As of 3:51 PM 08/31/15 All times are local (Market data is delayed by at least 15 minutes).

egain corp (EGAN) Snapshot

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Day High
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52 Week High
09/2/14 - $6.60
52 Week Low
05/6/15 - $2.82
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Average Volume 10 Days
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Current Stock Chart for EGAIN CORP (EGAN)

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egain corp (EGAN) Details

eGain Corporation provides cloud-based and on-site customer engagement software solutions. The company offers eGain 11 applications for businesses to engage, acquire, and serve customers through various engagement channels. Its eGain 11 suite includes eGain Mobile that enables business to offer its eGain-enabled engagement options to mobile users through phone and tablet apps; eGain Social to monitor social networks; and eGain Community for creating and managing online communities or forums, community knowledge harvesting, and single-sourced publishing. The company’s eGain 11 suite also consists of eGain Offers, which helps businesses engage visitors on the company Website and Facebook fan pages; eGain Virtual Assistant for text and speech chat interactions; eGain Cobrowse, which enable phone and chat reps to show customers around the Website, help locate information, and hand-hold them during complex tasks; eGain Chat that enables Website visitors to conduct text and video chats with agents; eGain ClickToCall, which provide Website visitors to request a callback while browsing; and eGain SelfService that supports various self-service access options. In addition, its eGain 11 suite comprises eGain CaseManager, a case logging system; eGain Mail for processing inbound customer emails; eGain Knowledge, which empowers contact center agents with knowledge management; eGain SecureMessaging for secure and authenticated messaging between businesses and customers; and eGain Notify for managing and delivering automatic reminders, alerts, and updates at various stages of customer journey. Further, the company provides consulting, implementation, maintenance, support, and training services. It serves customers operating in the retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics industry sectors. The company was founded in 1997 and is headquartered in Sunnyvale, California.

681 Employees
Last Reported Date: 09/12/14
Founded in 1997

egain corp (EGAN) Top Compensated Officers

Co-Founder, Executive Chairman, Chief Executi...
Total Annual Compensation: $24.0
Chief Financial Officer and Principal Account...
Total Annual Compensation: $220.0K
Senior Vice President of Products and Enginee...
Total Annual Compensation: $200.0K
Compensation as of Fiscal Year 2014.

egain corp (EGAN) Key Developments

eGain Corporation Revises Earnings Guidance for the Fourth Quarter and Provides Earnings Guidance for the Full Year 2015

eGain Corporation revised earnings guidance for the fourth quarter and provided earnings guidance for the full year 2015. For the quarter, the company’s non-GAAP revenue is expected to be in the range of $16.5 million to $17.0 million. Fourth quarter gross bookings are expected to be in the range of $21.0 million to $21.5 million. Although fourth quarter revenue came in lower than prior guidance, with greater than 25% year-over-year growth in bookings. Fiscal 2015 full year non-GAAP revenue for the year is expected to be in the range of $75.7 million to $76.2 million. Fiscal 2015 gross bookings are expected to be in the range of $78.5 million to $79.0 million.

eGain Corporation Presents at Annual Needham Interconnect Conference, Aug-04-2015 03:00 PM

eGain Corporation Presents at Annual Needham Interconnect Conference, Aug-04-2015 03:00 PM. Venue: The Westin Grand Central Hotel, 212 E. 42nd Street, New York, New York, United States.

CompuCom Systems, Inc. Implements eGain Corporation for Cisco SolutionsPlus

eGain Corporation has announced that CompuCom Systems Inc. has implemented eGain for Cisco SolutionsPlus as the technology platform to power outsourced omnichannel-or multichannel-customer service for its business clients. The first phase of the implementation includes email, chat and contextual offers, integrated with Cisco Unified Contact Center Enterprise. This unified "omni-agent" desktop makes it easy for customers of CompuCom's clients to get service through their channel of choice. The second phase will add cobrowsing, click-to-call, and social customer engagement to the solution. As part of its strategy to extend market leadership, CompuCom is transforming its ITO service desk offering to provide an expanded "customer care" contact center. Highlights include: connected, contextual experiences for service desk users and contact center customers across phone, email, chat, offers including proactive chat, click-to-call, cobrowse, and social channels; improved agent productivity with an integrated phone and digital desktop, powered by Cisco Unified Contact Center Enterprise and eGain for Cisco SolutionsPlus; and improved service and sales conversion with rich, real-time collaboration. CompuCom selected eGain for its best-in-class customer engagement capability and its deep integration with Cisco's call center infrastructure. Other providers required expensive and time-consuming customization to deliver equivalent capability.


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Price/Sales 1.3x
Price/Book 30.8x
Price/Cash Flow NM Not Meaningful
TEV/Sales 0.9x

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