March 30, 2017 6:41 AM ET

Professional Services

Company Overview of Walker Information, Inc.

Company Overview

Walker Information, Inc. operates as a consulting company. It specializes in customer loyalty and related customer strategies, including various approaches to segmenting, valuing, obtaining, serving, and retaining customers. The company also provides telephone data collection; and outbound call center services, such as market research telephone surveys, live transfer mortgage leads, diary placements, database list cleaning, and customer follow-up calls. In addition, Walker Information offers Walker Source, an online application that enables business analysts to access and analyze real-time customer data in one place; and develops various customer technology tools. It serves companies, law fi...

301 Pennsylvania Parkway

Suite 100

Indianapolis, IN 46280

United States

Founded in 1939





Key Executives for Walker Information, Inc.

Chairman, Chief Executive officer and Principal
President and Principal
Chief Financial Officer, Principal and Executive Vice President
Chief Operating Officer, Principal and Executive Vice President
Senior Vice President, Principal and Chief Information officer
Compensation as of Fiscal Year 2016.

Walker Information, Inc. Key Developments

Walker Information Names Jennifer Batley as Senior Vice President

Walker Information has named Jennifer Batley as senior vice president. In this role she will provide strategic advice and leadership to Walker clients. Batley brings 20 years of customer experience (CX) leadership as both a consultant to leading corporations and most recently as the senior customer executive at a major U.S. company. Batley served on the North American senior leadership team of Gordon Food Service in a role designed to take customer experience to a new level in the foodservice distribution industry. Reporting to the president, she established a team focused on a new and cohesive omni-channel customer experience vision, sponsored transformational long range projects, and created new initiatives integrating the customer’s voice with industry expertise and innovative technologies to drive customer success. Under Batley’s leadership, the Gordon Food Service company brand was refreshed and relaunched, positioning the organization for continued growth and ensuring the alignment of customer experience with brand promises. Previously Batley served as a strategic account manager for Walker where she provided strategic advice to market-leading global corporations including Castrol Limited, EMC, Mitel, Iron Mountain, Pepsi Beverages Company and many others.

Walker Information Plans to Expand Operations and Construct New Headquarters Facility in Indianapolis

Walker Information announced plans to expand its operations and construct a new headquarters facility in Indianapolis. Walker, in partnership with PK Partners, will invest $11 million to build a new 54,000-square-foot building on Indianapolis’ north side. Walker expects to complete the move by the end of 2017, relocating from its current facility. Walker plans to expand its services and increase its consulting capabilities to better position its clients for continued growth.

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