June 27, 2017 11:38 PM ET

Health Care Technology

Company Overview of eClinicalWorks, LLC

Company Overview

eClinicalWorks, LLC provides ambulatory healthcare IT solutions. It offers eClinicalWorks V10, an electronic health record system; eClinicalWorks CCMR, a population health solution; Healow, a patient engagement solution; and eClinicalWorks RCM, a solution for revenue cycle management. The company offers its products for physicians, ACOs, out-patient departments of hospitals, health centers, departments of health, and convenient care clinics in the United States. eClinicalWorks, LLC was founded in 1999 and is headquartered in Westborough, Massachusetts with additional offices in New York; Chicago, Illinois; Austin, Texas; California; Georgia; and London, United Kingdom.

2 Technology Drive

Westborough, MA 01581

United States

Founded in 1999





Key Executives for eClinicalWorks, LLC

Co-Founder, Chief Executive Officer and President
Compensation as of Fiscal Year 2016.

eClinicalWorks, LLC Key Developments

eClinicalWorks Launches Telehealth Solution on Healow Mobile App

eClinicalWorks has made its telehealth solution available on its Health & Online Wellness (healow) mobile app. This service will provide patients with live video visits. The TeleVisits feature has been integrated within the eClinicalWorks electronic health records (EHR) platform. All the information submitted by patients with the help of this solution can be imported into EHR, which in turn will help to support workflow, clinical research and boost patient satisfaction as they will have access to care when required. As telehealth is going mainstream, several providers are investing in third-party services instead of integrating it with the practice's existing technology; however, this means that patients will have to go through the trouble of downloading additional apps, remembering their login information and facing the inconvenience of not having their telehealth summaries linked with their personal health records. Its solutions are used by more than 125,000 physicians and nurse practitioners. Among the customers include physician practices, hospitals, community health centers, departments of health, and convenient care clinics.

Ezras Choilim Health Center Selects eClinicalworks Cloud-Based EHR for 36 Providers

eClinicalWorks announced that Ezras Choilim Health Center has selected eClinicalWorks comprehensive electronic health records for its 36 providers. Use of the cloud-based technology will support care coordination between physicians and patients for the organization's primary care and behavioral health services. The eClinicalWorks cloud-based 10e EHR solution will provide Ezras Choilim Health Center with streamlined operations and use of a fully-integrated technology platform that encompasses medical modules to effectively treat patients across settings. Providers will have complete access to a patient's medical history. Ezras Choilim will also be utilizing eClinicalWorks Population Health Solution and Population Care Planning for Behavioral Health, which provides a suite of tools to improve the quality of care and access across all settings, facilitates smooth transitions of care, engages patients and providers in preventative care and improves outcomes among its populations.

Whistleblower Lawsuit Against eClinicalWorks Settles for $155 Million in Ground-Breaking Case Against an Electronic Health Records Vendor

A whistleblower represented by Phillips & Cohen LLP provided key information to the government that led to eClinicalWorks (eCW) settlement of civil fraud and kickback charges for $155 million. The settlement is a "first" in two other ways: An electronic health records (EHR) vendor is being held accountable for the truthfulness and accuracy of representations made when seeking government certification of its electronic health records system; and The government applied the federal Anti-Kickback Statute (AKS) law to the promotion and sale of EHR systems. The government's settlement agreement holds eCW and eCW's founders and executives Girish Navani, Dr. Rajesh Dharampuriya, and Mahesh Navani liable for payment. The government also announced it has reached separate settlements with three eClinicalWorks employees. The whistleblower, Brendan Delaney, was a New York City employee implementing eClinicalWorks EHR system at Rikers Island for prisoner healthcare when he first became aware of numerous software problems that he alleged put patients at risk. The government's complaint joining the "qui tam" (whistleblower) lawsuit, which was filed in 2015, alleged that eClinicalWorks: Falsely certified that its EHR met all government criteria; Failed to adequately test software before it was released; Failed to correct critical and urgent problems and bugs in the software "for months and even years."; Failed to ensure data portability and audit log requirements; Failed to reliably record laboratory and diagnostic imaging orders; and Paid kickbacks totaling at least $392,000 to influential customers to recommend eClinicalWorks products to prospective customers and other kickbacks in the form of "consulting" and "speaker" fees. Both the government and the whistleblower alleged that eClinicalWorks falsely represented to customers that its EHR system complied with federal requirements known as "Meaningful Use" rules. During the government's investigation of Delaney's allegations, eClinicalWorks sent out in 2016 a series of advisories to customers, educating them on potential patient safety risks related to use of its EHR.

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