March 24, 2017 3:24 AM ET


Company Overview of QSR Automations, Inc.

Company Overview

QSR Automations, Inc. provides restaurant management software and hardware for table and quick service, fast casual, bar, concession, pizza, multi-concept, and other restaurant environments worldwide. It offers kitchen display products, such as ConnectSmart Kitchen, a graphical kitchen management software; ePic Kitchen Display Software to manage kitchen activities by gathering operational data and events in real-time; ePic Direct, a kitchen video system; ConnectSmart OrderReady to alert guests about their order’s status; and ConnectSmart FreshServe to track the amount of time to deliver an order to the guest. The company also provides ConnectSmart TeamAssist, a restaurant recipe software to ...

2301 Stanley Gault Parkway

Louisville, KY 40223

United States

Founded in 1996





Key Executives for QSR Automations, Inc.

Chief Executive Officer and President
Chief Operating Officer
Chief Technology Officer and Vice President
Vice President of Western Regional Sales
Compensation as of Fiscal Year 2016.

QSR Automations, Inc. Key Developments

QSR Automations Introduces its Latest Enhancements to Bump Bar Technology

QSR Automations introduced its latest enhancements to bump bar technology with the P-9000 Wireless Bump Bar. Available on December 5, the durable wireless device eliminates the need for routing cables, allowing for flexible placement in kitchens across the nation, while also capitalizing on current features from QSR's proven keypad innovations. The footprint of the KP-9000 Wireless Bump Bar remains the same, ensuring the keypad can be easily mounted on a tabletop, wall, or shelf using QSR's standard bracketing options or existing third party brackets. It provides an added level of convenience for kitchens, as it can be placed up to 30 feet away from the controller. Each of the 20 keys is programmable, and users can easily create keypad overlays which are slid into place over the keys without the use of tools. The keypad membrane is metal reinforced for longer life and the keypad body is heat resistant and also sealed to ensure protection from grease and moisture.

QSR Automations, Inc. and Venga Partner to Provide Complete Suite of CRM Tools to DineTime

QSR Automations, Inc. and Venga have partnered to bring a complete guest management solution to the restaurant industry. The new partnership will provide a more engaging customer journey by leveraging the acclaimed front-of-house and consumer app solution from DineTime, with the guest intelligence, feedback, and marketing tools provided by Venga. The partnership will be highlighted at the QSR booth at the NRA Show. DineTime's current platform includes online reservations, mobile waitlist addition, text message paging, table and seating management, valuable guest information, and a dashboard of analytics for the restaurant owner. With this new partnership, it will now be supplemented by Venga's suite of tools that enable restaurants to make more personalized connections with their diners. Venga's unique integration of guest information with the Point-of-Sale (POS) check-level data will provide DineTime clients with deeper, actionable insights into guests' spend and visit habits. Venga also equips restaurants with enhancements on their one-on-one relationships with guests through targeted email and social campaigns, feedback surveys, as well as online reputation management. Venga's Business Intelligence team works closely with restaurants to spot trends and employ best practices.

HotSchedules and QSR Automations Bring Guest Management and Kitchen Display Systems to the Internet of Things

HotSchedules announced that the company has partnered with QSR Automations to bring guest management and kitchen display systems to the Internet of Things. The companies plan to integrate QSR ConnectSmart Kitchen and DineTime with the HotSchedules IoT Platform. This integration will help casual dining brands increase speed of service, identify top servers and access table management analytics from mobile devices. Between QSR's and HotSchedules' established list of over 60 point-of-sale (POS) system integrations, the IoT Platform will provide a complete solution for all. QSR is a hospitality industry leader in kitchen and guest management systems. With over 70,000 worldwide installs since 1996, QSR has helped restaurants increase efficiency, enhance productivity, maximize profit and improve guest experiences. QSR's guest management solution, DineTime, will be integrated with the HotSchedules IoT Platform. DineTime provides a complete front-of-house solution that includes online reservations, mobile wait lists, text message paging, seating management and more. By increasing speed of service, DineTime elevates Per Person Average and tips for wait staff. In addition, ConnectSmart Kitchen, QSR's kitchen automation technology, will be connected to the IoT Platform. Chefs can view orders and cook times on CSK screens, making it easy to prioritize items and complete a table's orders at the same time. CSK gives the entire front-of-house staff access to real-time information on food preparation and ordering so they can provide timely service. Corporate management can also review the data on food preparation to improve the experience. Overall, CSK can help casual dining brands reduce ticket times, food costs and kitchen labor hours. The HotSchedules IoT Platform is a cloud-based hub for hospitality applications, connected devices and big data. It enables HotSchedules and HotSchedules' partners to build solutions quickly and inexpensively, and it provides customers with frictionless access to the HotSchedules portfolio of apps and third-party solutions built or integrated to the platform. The integration will enable restaurants to synchronize DineTime and CSK data with HotSchedules' inventory, data analytics and scheduling and labor management applications.

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