August 23, 2017 7:02 PM ET


Company Overview of KANA Software, Inc.

Company Overview

KANA Software, Inc. develops service experience management (SEM) software solutions for Fortune 500 and mid-market businesses. It offers KANA Enterprise, KANA Express, and LAGAN Enterprise customer experience management platforms with web, agent, social, and mobile experiences. The company also provides agent desktop, social media monitoring, social customer relationship management, text analytics, voice of the customer, Web self-service, channel shift, and cloud solutions, as well as case, email, and knowledge management solutions. In addition, it offers consulting services in the areas of customer experience transformation engagement, customer service implementation, and strategic services...

840 West California Avenue

Suite 100

Sunnyvale, CA 94086

United States

Founded in 1996





Key Executives for KANA Software, Inc.

Senior Vice President of North American Sales
Compensation as of Fiscal Year 2017.

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