March 28, 2017 3:29 PM ET

Internet Software and Services

Company Overview of 3CLogic. Inc

Company Overview

3CLogic. Inc. provides cloud-based contact center solutions. It offers inbound, outbound, and blended solutions for finance, real estate, insurance, E-Commerce, healthcare, and education sectors. The company was incorporated in 2005 and is based in Rockville, Maryland.

9201 Corporate Boulevard

Suite 470

Rockville, MD 20850

United States

Founded in 2005





Key Executives for 3CLogic. Inc

Chief Executive Officer and President
President of APAC Division
Chief Customer Officer
Vice President of Product Management & Service Delivery
Vice President of Research & Development for Noida Division
Compensation as of Fiscal Year 2016.

3CLogic. Inc Key Developments

3CLogic Announces New Computer Telephony Integration for ServiceNow

3CLogic announced its new and enhanced Computer Telephony Integration (CTI) for ServiceNow. The update comes shortly following ServiceNow’s latest venture into the customer service space with the explicit aim of complementing its new Customer Service management (CSM) platform with intelligent and deeply integrated telephony services. Using ServiceNow’s new OpenFrame architecture, the end-to-end and multichannel solution will provide a diverse set of features and functionality via APIs, including: New browser-based UI and CTI for inbound, outbound, or blended call requirements. Ability to operate using existing on-premise telephony systems (Cisco or Avaya) or via pure cloud offering. Intelligent routing of calls using ServiceNow data and objects. Skills-based routing using ServiceNow’s Matching Rules and logic. Automated rep screen-pop for incidents, cases, or contacts. Call and screen recordings embedded within ServiceNow platform. Real-time agent monitoring and quality management tools. Integrated call reporting within ServiceNow’s reporting framework.

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Recent Private Companies Transactions

Private Placement
August 5, 2016

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