March 28, 2017 3:29 PM ET

Internet Software and Services

Company Overview of 3CLogic. Inc

Company Overview

3CLogic. Inc. provides cloud-based contact center solutions. It offers inbound, outbound, and blended solutions for finance, real estate, insurance, E-Commerce, healthcare, and education sectors. The company was incorporated in 2005 and is based in Rockville, Maryland.

9201 Corporate Boulevard

Suite 470

Rockville, MD 20850

United States

Founded in 2005

Phone:

240-454-6347

Fax:

240-453-6208

Key Executives for 3CLogic. Inc

Chief Executive Officer and President
President of APAC Division
Chief Customer Officer
Vice President of Product Management & Service Delivery
Vice President of Research & Development for Noida Division
Compensation as of Fiscal Year 2016.

3CLogic. Inc Key Developments

3CLogic Announces New Computer Telephony Integration for ServiceNow

3CLogic announced its new and enhanced Computer Telephony Integration (CTI) for ServiceNow. The update comes shortly following ServiceNow’s latest venture into the customer service space with the explicit aim of complementing its new Customer Service management (CSM) platform with intelligent and deeply integrated telephony services. Using ServiceNow’s new OpenFrame architecture, the end-to-end and multichannel solution will provide a diverse set of features and functionality via APIs, including: New browser-based UI and CTI for inbound, outbound, or blended call requirements. Ability to operate using existing on-premise telephony systems (Cisco or Avaya) or via pure cloud offering. Intelligent routing of calls using ServiceNow data and objects. Skills-based routing using ServiceNow’s Matching Rules and logic. Automated rep screen-pop for incidents, cases, or contacts. Call and screen recordings embedded within ServiceNow platform. Real-time agent monitoring and quality management tools. Integrated call reporting within ServiceNow’s reporting framework.

Similar Private Companies By Industry

Company Name Region
"Atlantic Tele-Satellite, Inc. United States
.Club Domains LLC United States
.Comdaq Corporation United States
.Kache Media Management LLC United States
@Court United States

Recent Private Companies Transactions

Type
Date
Target
Private Placement
August 5, 2016
--
 

The information and data displayed in this profile are created and managed by S&P Global Market Intelligence, a division of S&P Global. Bloomberg.com does not create or control the content. For inquiries, please contact S&P Global Market Intelligence directly by clicking here.

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
Lawyers Committee for Civil Rights Under Law United States
Bertelsmann AG Europe
Bloomberg L.P. United States
The Advertising Council, Inc. United States
Rush University United States

Sponsored Financial Commentaries

Sponsored Links

Request Profile Update

Only a company representative may request an update for the company profile. Documentation will be required.

To contact 3CLogic. Inc, please visit www.3clogic.com. Company data is provided by S&P Global Market Intelligence. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at bwwebmaster@businessweek.com.