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February 07, 2016 9:12 AM ET

Internet Software and Services

Company Overview of 24/7 Inc.

Company Overview

24/7 Inc. provides cloud-based customer engagement solutions for various brands in financial services, retail, telecommunications, technology, and travel industries worldwide. It offers [24]7 Predictive Experience Platform, a predictive analytics and real-time decision platform; [24]7 Assist that delivers agent assistance through Web, mobile, social, and voice interactions; and [24]7 Social, a suite of applications that leverages prediction, real-time decisioning, and intuitive design frameworks. Its products include [24]7 Vivid Speech, a mobile solution for IVR that enables speech, touch, and visual display in IVR interactions; [24]7 Speech, a self-service speech product that is integrated ...

910 East Hamilton Avenue

Suite 240

Campbell, CA 95008

United States

Founded in 2000





Key Executives for 24/7 Inc.

Co-Founder, Chief Executive Officer and Director
Age: 47
Co-Founder, Chief People Officer and Director
Chief Financial Officer
Age: 50
President of Innovation Lab
Chief Customer Evangelist
Compensation as of Fiscal Year 2015.

24/7 Inc. Key Developments

[24]7 Announces New Appointments

[24]7 announced that it has appointed Richard Mellor and Peter Domjen to its leadership team, as the global leader in customer engagement solutions expands its sales and operations internationally. Richard Mellor joins [24]7 as Managing Director, International, from Nuance Communications where as Sales Director, ASEAN, he was responsible for the company's regional expansion. Previously, he spent three years as the International Sales Director at Telisma, a leading provider of software speech technologies. Richard brings over 20 years of global sales experience to [24]7 and has been tasked with overseeing the growth of the organisation's global client portfolio. After eight years in Singapore, Richard will be based out of the [24]7 office in London, England. Peter Domjen has been promoted to Managing Director, Australia after 18 months with [24]7 as Sales Director in the Sydney, Australia office where he successfully drove new logo client wins in the Banking and Insurance sectors and grew existing accounts. Peter is a globally experienced solutions seller and team leader. Prior to joining [24]7, he was a Senior Client Executive and National E-Commerce Director for IBM Australia where he sold hardware, software, services and line of business solutions to global enterprise accounts. In their new roles, both Richard and Peter will expand the company's presence, open new markets, and add new clients in the fast-growing EMEA and APAC regions.

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