February 20, 2017 7:12 PM ET

Internet Software and Services

Company Overview of Intellisist, Inc.

Company Overview

Intellisist, Inc., doing business as Spoken Communications, provides cloud-based enterprise platform for contact centers. Its services include cloud ACD options, interactive voice response, virtual desktop integration, call recording and screen capture, cloud-based reporting, integration and connectivity, quality and performance management tools, and directory assistance application. The company was founded in 2005 and is based in Seattle, Washington.

One Convention Place

701 Pike Street

Suite 1560

Seattle, WA 98101

United States

Founded in 2005



Key Executives for Intellisist, Inc.

Chief Executive Officer
Executive Chairman
Co-Founder and Chief Technology Officer
Co-Founder, Executive Vice President of Business Development and Director
Chief Financial Officer and Director
Age: 51
Compensation as of Fiscal Year 2016.

Intellisist, Inc. Key Developments

Spoken Communications Appoints Brian Silverman as Executive Vice President of Sales

Spoken Communications announced the appointment of Brian Silverman as executive vice president of sales. Brian brings more than 25 years of sales, marketing and executive management experience focused primarily on early stage, rapid growth high technology companies. In this position, Brian will lead the company's efforts to accelerate growth, as Spoken continues to evolve its cloud-based offerings for contact centers. Prior to joining Spoken, Silverman served as vice president and general manager at inContact. Most notably, Silverman was co-founder and CEO of call center provider, Five9. He has also held various sales and marketing management positions with Hewlett Packard, Sterling Software, JetForm and Platform Computing.

Spoken Communications Announces the New 2.4 Release Version for the Spoken Cloud ACD

Spoken Communications announced the new 2.4 release version for the Spoken Cloud ACD, the flexible native cloud ACD of the future. The Spoken ACD can easily be implemented without any changes to your legacy onpremise infrastructure, as a wrapper to complement your existing system. And the biggest benefit is full visibility into your data, regardless of which systems are currently in place. Spoken ACD offers the following: API integrations We've developed standard APIs for agent, skill, VDN and call details to be easily be integrated to a thirdparty existing solution such as Verint or SalesForce. No professional services required! Just plug and go. Feed store Rather than providing food for horses or cows, the Spoken feed store enables scheduled onetime or recurring delivery of data as a feed, which can be sent either via email or SFTP.

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