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April 28, 2015 1:36 AM ET


Company Overview of AIA Bhd.

Company Overview

AIA Bhd. provides insurance products and services to individuals and businesses in Malaysia. It offers life protection, accidental protection, savings, investment, credit life, motor, home, loans, health, general, employee benefits, retirement, and family takaful insurance; and commercial and worksite marketing insurance. The company also provides protection plan targeted at parents looking to safeguard their children’s protection needs right up to adolescence and adulthood. It offers its products through agencies, members, bank partner’s branches, corporate sales teams and brokers, and other distribution partners. AIA Bhd. was formerly known as American International Assurance Bhd. The comp...

99 Jalan Ampang

Kuala Lumpur,  50450


Founded in 1948


60 3 2056 3333


60 3 2056 3325

Key Executives for AIA Bhd.

Chief Executive Officer
Age: 49
Regional Chief Executive of Malaysia
Regional Chief Executive Officer of Hong Kong
Age: 50
Chief Executive Officer of Aia Public Takaful Bhd.
Head of Customer Experience
Compensation as of Fiscal Year 2014.

AIA Bhd. Key Developments

AIA Bhd. Announces Earnings Results for the Year Ended 30 November 2014

AIA Bhd. announced earnings results for the year ended 30 November 2014. For the year, the strong performance placed AIA Bhd. as AIA Group's second growth market by VONB terms in Asia Pacific. Operating profit after tax rose by 12% to MYR 1.02 billion, reflecting positive underlying business growth and improved product profitability.

AIA Bhd. Appoints Kelvin Ang as National Chief Agency Officer

AIA Bhd. has made two key appointments to its Executive Committee to further strengthen its Takaful business and Life Planner distribution channel. Kelvin Ang has joined as AIA Bhd.'s National Chief Agency Officer, beginning February 1. 2015. Kelvin will be responsible for driving AIA's Premier Agency strategy in Malaysia with a clear focus on the recruitment of full-time Life Planners to drive AIA's ambition of creating the large and most productive Life Planner sales force in the country.

AIA Bhd. Announces Executive Appointments

AIA Bhd. announced the appointment of Mr. Troy Barnes as Head of Customer Experience and Ms. Aini Jellanie as Head of Retail Operations of AIA Bhd. They will both report to Bill Lisle, CEO of AIA Bhd. Mr. Barnes joined AIA Malaysia from Group Office where he served as the Head of Business Process Transformation. In this new role, Mr. Barnes is responsible for developing AIA Malaysia's customer experience blueprint with the Operations, IT, Sales and Marketing teams to ensure strong links with the company's strategy and brand. As Head of Customer Experience, Mr. Barnes is also responsible for Customer Service, Branch Services, MDRT Premier Service and Acceleration Programme Office. Prior to joining AIA, Mr. Barnes held local and regional senior management positions with ING in Japan, Korea, Hong Kong, Taiwan and Australia. Ms. Aini Jellanie, who previously led AIA Bhd.'s operational change management, is appointed as Head of Retail Operations. She now leads the following operational functions: New Business, Life Claims, General Insurance Operations, Mortgage Operations, Medical and Retail Operations Project Support. In her new role, Ms. Jellanie is also responsible for several areas, namely: developing and executing the strategies for Retail Operations to ensure the achievement of AIA's operations acceleration roadmap, driving and executing business process improvements in collaboration with other relevant functions, leading initiatives to drive consistency in quality management, divisional employee learning and development, resource management and communication to ensure successful implementation of the various strategic priorities for the Retail Operations functions.

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