August 23, 2017 8:10 AM ET

Internet Software and Services

Company Overview of Xtime Inc.

Company Overview

Xtime Inc. develops cloud-based retention solutions for the retail automotive industry. The company offers Xtime Retention System, a cloud-based solution that increases performance by integrating service marketing, scheduling, and check-in into a unified system for consumers and service personnel; and Marketing 7, a marketing solution that enables dealerships to visualize unsold service capacity, launch promotions to target unsold time slots, and win back lost souls. It also provides Scheduling 7, a solution to capture demand anytime and anywhere through online, mobile, in-dealer, call center, and in-vehicle scheduling; Check-In 7, a solution that offers access to menus, inspections, recalls...

1400 Bridge Parkway

Suite 200

Redwood City, CA 94065

United States

Founded in 1999

Phone:

650-508-4300

Fax:

650-508-8877

Key Executives for Xtime Inc.

Senior Vice President of Production & Support
Senior Vice President of Engineering
Senior Vice President of DMS & Fixed Operations
Chief Technology Officer
Senior Vice President of Strategic Accounts & Business Development
Compensation as of Fiscal Year 2017.

Xtime Inc. Key Developments

Quorum Information Technologies Inc. and Xtime Announce Integration of Products

Quorum Information Technologies Inc. ("Quorum") and Xtime announced that they have successfully completed integration between their respective products. Xtime's online service appointment scheduling tools will communicate with Quorum's dealership and customer management system, XSELLERATOR, to allow customers to schedule service appointments online. Appointments scheduled through the dealership's website will automatically transfer into XSELLERATOR and convert to a repair order when the customer arrives. Several Quorum dealership clients participated in extensive testing and piloting of the new capability.

Subaru Canada, Inc. Announces Partners with Xtime to Power Subaru Service Scheduler

Subaru Canada Inc. announced its exclusive partnership with Xtime to create a connected solution to improve communication between Subaru Canada's dealer network and Subaru owners for an enhanced service experience. The Xtime scheduling solution will integrate cloud-based software into Subaru service departments across Canada. Subaru Service Scheduler, powered by Xtime, provides Subaru dealers with a comprehensive set of tools to deliver a high-quality ownership experience that increases customer loyalty. Subaru Service Scheduler includes two of Xtime's offerings: Scheduler and Two-Way Text Messaging. Scheduler's easy-to-use scheduling options allow customers to select the ideal date and time for their appointment via web, mobile or phone. This additional convenience enables dealers to deliver a superior ownership experience that improves customer satisfaction, loyalty and retention. In addition, Scheduler provides dealers with a high-level view of their total shop capacity, allowing them to identify open appointment slots and maximize their service revenue. Two-Way Text Messaging is an innovative shop management tool allowing dealers to provide service status updates to their customers at every stage of the repair. This simplifies the customer approval process by increasing speed and efficiency, while also helping to build a more transparent and trustworthy experience for Subaru owners. Both of these tools will serve not only to maximize efficiency and convenience, but also help to foster the strong customer relations that are invaluable to Subaru dealers.

Cox Automotive and Xtime Integrate Dealertrack Service Pro with Xtime Solution

Cox Automotive and Xtime Inc. have announced the integration of Dealertrack Service Pro fixed operations product with Xtime customer engagement and retention solution to create a single solution that benefits dealers and car owners alike. The integration is designed to help dealers better capitalize on customer loyalty and operational efficiency opportunities for their parts and service departments by delivering a more comprehensive service experience platform. At the National Automotive Dealers Association (NADA 2016) Convention & Exposition this month, Xtime will demonstrate how this latest integration will create a service experience for vehicle owners that drives engagement and loyalty, optimizes departmental workflows, improves communications between advisors, technicians, parts employees and customers, and creates valuable long-term customer relationships.

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